Customer Review Details
- Department: Service
- Vehicle: 2019 Chevrolet 1500 Silverado
- Customer Location: SAN TAN VALLEY, AZ
- Customer Rating: 4.2 Stars
I took my 2019 Chevy Silverado in for an oil change and that was completed as required, but was advised on two other standard maintenance services being recommended. Transmission flush and one other item. Which was interesting because when I took the vehicle in for an oil change in November before I went on a road trip I had asked about when the big maintenance would be due and was told at 75K miles and I am only at 59K. So, was a little surprised this request for the two maintenance items.
Cathy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4500 to discuss your concerns, as your satisfaction is of utmost importance to us.
I had a recall for my truck. The appointment was easily made. I was received by Christopher and everything was explained to me. They finished the repl...
I was extremely happy with the service and thankful for Thomas taking time to review my vehicles history with me to make sure it’s performing at its b...
It was a good experience with accurate time-frames and the tech had a great sense of humor.
Customer service was tremendously helpful, and pleasant to be at.facility Was second to none as far as cleanliness.
Quick, kind, professional, and informative. a little expensive but hassle free and kind of worth it just for the peace of mind knowing that the job wi...