AutoNation Chevrolet Mesa

Our Reviews

Dave F|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/9/2025

It was very pleasant. The advisor met me right at 7am greeted me. He was kind, informative, honest. He answered all my questions and kept me informed throughout the day as to the progress of my vehicles service.

5/10/2025

Dave, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Scott K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

Excellent service, couldn’t be happier with the experience I had.

TYLER PALMER

5/10/2025

Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

GILBERT, AZ

Mark K|2017 Chevrolet Colorado

Confirmed Service Customer

5/9/2025

Wes and the new guy he was training were great. Only had used Mike Riley in the past. Very nice to see him get promoted. We'll deserved.

5/10/2025

Mark, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Dorothy S|2020 Chevrolet Trax

Confirmed Service Customer

5/10/2025

The service techs are always so kind. I can ask them any questions and they don't treat me like I'm a dummy for asking. They always explain all items regarding my car very well and help me understand why certain parts need more help than others. I like the pleasant atmosphere and friendliness that is always in the service department.

5/11/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Deirdre T|2021 Chevrolet Tahoe

Confirmed Service Customer

5/12/2025

It is ridiculous I have to leave my car for 24 hours before it’s even looked at. If I make an appointment, it should be looked at at the time of the

5/12/2025

Deirdre, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 615-4500 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Gabriel C|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/12/2025

My vehicle didn't not get fixed. I'm very disappointed due to my vehicle still being under bumper to bumper warranty and the Tech nor the Service Advisor were not able to help me with getting the issue my vehicle is having resolved. This visit was a waste of time and resources for myself and for AutoNation Also to top it off your Service Advisor was rude and needs some training in Customer Service etiquette. Thanks, Gabriel Clark

5/12/2025

Gabriel, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa takes our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.

Business Response

APACHE JUNCTION, AZ

Donna R|2024 Chevrolet Tahoe

Confirmed Service Customer

5/9/2025

Easy scheduling, Prompt, courteous

5/9/2025

Donna, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

Apache Junction, AZ

Kenneth S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/9/2025

Quick service

5/9/2025

Kenneth, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Francisco D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/11/2025

My experience was going to see a 2015 Ford F150 trying to exchange my car for the Ford... and I came out driving a 2025 Silverado... a kind and sincere treatment regarding the exchange on the Ford and the explanation of why the Silverado was better.

EDWARDO RODRIGUEZ

5/12/2025

Francisco, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

TUCSON, AZ

Christine S|2016 Chevrolet Traverse

Confirmed Service Customer

5/12/2025

Never disappointed!! This team is great!!

5/12/2025

Christine, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Jeffrey J|2024 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

I was in and out in 1 hour.

5/12/2025

Jeffrey, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nathan P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/12/2025

They permitted me to test drive the vehicle to my house to see if it fit my garage. The vehicle had the features I wanted. The purchase process was quick and easy

ROBERTO REYES

5/13/2025

Nathan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Justinn S|2025 Chevrolet Trax

Confirmed Sales Customer

5/14/2025

Everyone was patient and helpful in our car buying experience

IAN STANLEY

5/14/2025

We are pleased to hear you had such a positive experience with us, Justinn! Don't hesitate to call us if you ever need anything. Be safe on the road!

Trysta F|2023 Chevrolet Traverse

Confirmed Service Customer

5/14/2025

Everyone is always great, friendly and easy to work with

5/15/2025

Trysta, we are glad we could help! We hope to see you soon!

Tim K|2023 Chevrolet Equinox

Confirmed Service Customer

5/14/2025

Everything went smoothly. I will be back when my car needs service in the future.

5/15/2025

We are pleased to hear you had such a positive experience with us, Tim! Don't hesitate to call us if you ever need anything. Be safe on the road!

Earle K|2018 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

Michael is wonderful, friendly, helpful, and kept me in the loop about my car during the entire process. Thank you

5/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Elisha D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/13/2025

Mike was amazing!

5/13/2025

Elisha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Linda M|2024 Chevrolet Camaro

Confirmed Service Customer

5/13/2025

All good

5/14/2025

Linda, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Steven B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/14/2025

It took a while for insurance to get approved but got the truck back and it is running well so far. That is what we all hope for.

5/14/2025

We are pleased to hear you had such a positive experience with us, Steven! Don't hesitate to call us if you ever need anything. Be safe on the road!

Karrissa R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/14/2025

Everyone was very patience.

Anthony Campos

5/15/2025

We appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

Candice M|2025 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

I dropped off my car and then promptly got my service started and completed. Received text messages throughout the process.

5/15/2025

Candice, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Berna H|2024 Chevrolet Equinox EV

Confirmed Service Customer

5/15/2025

My experience at the dealership was that your staff was fast, friendly and professional. The cleanliness and every person checking on me whether they were in sales or service as I waited for my vehicle was a breath of fresh air.

5/16/2025

Berna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GILBERT, AZ

Jennifer L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2025

Took my truck in for an oil change and software update. The technician was helpful and quick with service. Also the dealership waiting area was very comfortable

5/16/2025

Jennifer, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Nathan B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/16/2025

Creat team that answered all our questions. Joshua and Tyler were very helpful

TYLER PALMER

5/17/2025

Hi Nathan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

John A|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/17/2025

Everything was great from my arrival I was greeted happily and guided of who my service representative was and he, Wes came right out greeting me happily and professionally. He advised me of all happening and was very helpful in suggestions for service, which I did. Waiting room was great and I loved the popcorn. An very good experience from start to finish.

5/18/2025

John, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SIOUX FALLS, SD

Mel S|2018 Chevrolet Equinox

Confirmed Service Customer

5/18/2025

I appreciate the car wash after any service that is done to my vehicle. I would really like to automatically be included in the flier deals when I have something replaced or maintained. I got a new battery and found a flier in my mailbox offering $20 off of a new battery. That would have been a nice touch to have that subtracted from my total bill. I must commend you on your service personnel. Travis is a good guy.

5/19/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sue D|2024 Chevrolet Equinox

Confirmed Service Customer

5/18/2025

Efficient, friendly, clean waiting room

5/19/2025

Thank you so much for the positive review! Until the next time we meet, take care!

Business Response

APACHE JCT, AZ

Cindy T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/18/2025

Everyone was great. Our sales team Justin & Travis went above and beyond to help us get up on the new tech curve. We are loving our new car and we are so glad we went with Mesa for our deal.

JUSTIN MATUSOW

5/19/2025

Cindy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

PRESCOTT, AZ

Darren P|2018 Chevrolet Bolt EV

Confirmed Service Customer

5/19/2025

Was able to work with the service department to get my car scheduled for service where the website outside of the service department gave me a schedule date much later out. The scheduler was able to schedule me to a time to meet my needs and my service advisor (Chris) was great at communicating with me.

5/19/2025

Darren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jamie P|2018 Chevrolet Malibu

Confirmed Service Customer

5/21/2025

Worst experience I’ve ever had. Robert was rude and inattentive. He used foul language in front of my two small children. He didn’t reach out to me on the day he was supposed to. He never asked me what was going on with my car. I had several concerns that he didn’t even address. I will never return

5/21/2025

Jamie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

CHANDLER, AZ

Brandy R|2023 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

My service advisor is AMAZING. He is GREAT and very helpful. I often have to bring my car back due mechanics not fixing things correctly. So Chris= 5 stars Mechanics: 1 Star

5/16/2025

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

gilbert, AZ

Wayne B|2023 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Chris, as always, was professional, thorough and helpful. Kudos to him.

5/16/2025

Wayne, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Adam C|2025 Chevrolet Blazer

Confirmed Sales Customer

5/16/2025

The salesman Was Brian Kain and he was amazing! Made sure my daughter and I were comfortable the whole way through the process, made sure to make us feel welcomed and he actually cared! Loved doing business!

Brian Kain

5/17/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Shelbi G|2025 Chevrolet Traverse

Confirmed Sales Customer

5/18/2025

Great experience, easy process!

PETER SCHUMACHER

5/19/2025

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

SAN TAN VALLEY, AZ

Jacobo P|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/19/2025

Fast, easy, and friendly customer service

DOMINIC CEA

5/19/2025

Jacobo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Cory C|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/19/2025

All went well

5/19/2025

We appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

Anijah-Rose T|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/20/2025

Very welcoming staff and always greeted with a smile. I was also given a lot of information.

Aaron Mcintire

5/21/2025

It is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Robert M|2018 Chevrolet Traverse

Confirmed Service Customer

5/20/2025

As expected, Robert was on top of my car issues, he worked with the extended warranty company, and got my car fixed in a very reasonable time.

5/21/2025

Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jared H|2024 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Quick and easy. Very polite workers

5/21/2025

Jared, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Katherine R|2013 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Made a appointment online. Was greeted right away and set up for the service. That was great. It was great having the person greet you before the service advisor. We decided to wait but had the option of getting a shuttle. Will be honest, The price of our service was surprisingly high. I should of asked what the service cost when I made the appointment.

5/21/2025

Katherine, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Robert D|2023 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Poor service

5/21/2025

Robert, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Chris L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

My truck was in need of some trim parts so I went to the parts department and placed the order with Melody she was a great help. Then when the parts came in we set up a service install which was handled by Travis. Also was awesome to work with. There were some other items that needed to be addressed so Travis and I discussed them and my possible warranty coverage pertaining to these items he went out of his way to call and discuss this with the warranty company and once everything was settled the work was performed and my truck was completed with no issues. Thank you

5/22/2025

Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jon B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Made an appt. Took my vehicle at the scheduled time. Offered to drive me home and pick me up when the vehicle was finished (although my wife did the taxiing). Picked up the vehicle at the promised time. Even perfomed a recall while they had my vehicle. What more do you want? Boom, Done!

5/22/2025

Jon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

GILBERT, AZ

Shelley K|2021 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Kind, helpful and knowledgeable employees.

5/22/2025

Shelley, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

APACHE JUNCTION, AZ

Nina W|2025 Chevrolet Blazer

Confirmed Sales Customer

5/22/2025

I am very happy with knowledge, and attention to detail that my salesman, Roberto, gave when showing me every car. This helped me decide exactly what I wanted in my next car.

ROBERTO REYES

5/23/2025

Nina, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Bekah C|2019 Chevrolet Bolt EV

Confirmed Service Customer

5/21/2025

Travis is always amazingly easy to work with. He absolutely does his best to help

5/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Andy L|2018 Chevrolet Malibu

Confirmed Service Customer

5/21/2025

I received several photos on my phone regarding possible repairs for my car. When I showed the photos to my service advisor he had no idea what the techs were recommending. He did try his best to make an educated guess, but there clearly was no coordination between the advisor and the techs who serviced my car. This normally did not happen in the past.

5/22/2025

Thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Jacob H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/22/2025

I have a 2022 Chevy Silverado with a four-cylinder turbo in it. The needle bearings on the valves had let go and my company fleet decided to replace entire engine. The process took about two months back-and-forth with our fleet company, and the Chevy dealership. Once everything was approved. Chevy dealership got job completed in a very timely manner, considering the caliber of repair. Was working directly with Chris. He did an amazing job.

5/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jennifer S|2024 Chevrolet Malibu

Confirmed Service Customer

5/23/2025

Dave was the individual who helped me and he was incredible. He listened to my concern, he was professional and timely. Service was excellent and parts were ordered for repair in a timely manner.

5/24/2025

Jennifer, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Earl A|2017 GMC Yukon

Confirmed Service Customer

5/23/2025

Chris had a Mechanic check my truck out and did a great job Repairing It. I'm still checking it out, But I noticed that the Ride is 100% Better.

CHANDLER, AZ

Perry R|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/23/2025

My service advisor Wes did a very good job of listening to my requests and seeing that they were performed during my servicing. The service was done in a timely manner with updates as it went along. At the completion of the servicing, Wes did a great job of explaining and answering my questions to the procedures done. I was very pleased with Wes's professional manner. .

5/24/2025

Perry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LOMPIA, AZ

Joseph L|2016 Chevrolet Corvette

Confirmed Service Customer

5/23/2025

Travis was very good at providing status.

5/24/2025

Joseph, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April G|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/23/2025

Good

5/23/2025

April, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

APACHE JUNCTION, AZ

Ronald G|2012 Chevrolet Sonic

Confirmed Service Customer

5/25/2025

You didn't have all parts on hand

5/26/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

ANTHEM, AZ

Brian P|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

5/26/2025

2024 Silverado had battery that was bad, Mike had it fixed

5/26/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Thomas S|2024 Chevrolet Corvette

Confirmed Service Customer

5/26/2025

Chris Delia was great. He kept me informed during the process and was excellent to work with.

5/26/2025

Thomas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Kara M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/27/2025

Very friendly staff! They found us the best deal with extra incentives, were never pushy to make the sale, and I’ve received 2 calls within the first 2 days after purchase just to make sure all was good, and to make sure I didn’t have any concerns or questions. Would definitely buy from this dealership again!

JASON DUNLAP

5/27/2025

We are pleased to hear you had such a positive experience with us, Kara! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

COTTONWOOD, AZ

Naomi H|2018 Chevrolet Volt

Confirmed Service Customer

5/27/2025

David was my point of contact. I came in for an oil change on my Chevy volt. They did a great job, not sure if it was worth $165. I do want to also mention, that we did talk about a crack in my windshield, just in conversation. I just want to let you know that he did see it prior to having the oil . When I left, I had noticed that the crack had gotten significantly bigger. I called David and he did say that there is no way to know that the crack would be significantly bigger, but he said maybe when they rinsed off my car or something like that that would have caused that. So, not sure if I’d recommend this place again.

5/27/2025

Naomi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (480) 615-4500. We'd appreciate the chance to make your experience a positive one.

Jorge H|2026 Chevrolet Equinox

Confirmed Sales Customer

5/27/2025

Very knowledgeable pleasant to work with

EFREN CRUZ CHAVEZ

5/27/2025

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Robert I|2024 Chevrolet Blazer

Confirmed Service Customer

5/27/2025

Friendly staff, comfortable waiting room, updates provided.

5/28/2025

Robert. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Peter L|2018 Chevrolet Impala

Confirmed Service Customer

5/26/2025

The AC in our 2018 Impala suddenly stopped working. I called the dealer late in the afternoon and they made us an appointment for the next morning at 8 AM, Chris was to be our advisor. Chris met us, listened to what we experienced and documented it in our service write up. Since we had an extended service contract Chris took down all the info so he could contact them and get the repair approved. Within a few hours we received a image from the service tech showing the AC compressor was leaking. Chris informed us that the entire repair was being covered by the service contract, and we only had to pay our contract deductible $200, not bad considering the entire repair bill would have cost us about $1,800. We also found out that GM warranties the AC compressor repair for 2 years, unlimited mileage. We got the car back within 3 days and we couldn't be happier with the way we were treated, and the AC is once again blowing very cold.

5/26/2025

We are pleased to hear you had such a positive experience with us, Peter! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Jackie G|2015 Chevrolet Volt

Confirmed Service Customer

5/28/2025

Chris Delia was the Service Advisor, I took my car in on a Monday and he let me know by Wednesday what was going on with my Vehicle,through a text,I did text him back right away and I got no response,I started calling into the next week and still nothing,the lady that answered my calls I told her what was going on and I informed her if Christopher didn’t get back to me I want to talk to a Manager and woo and behold he called me the next day,I mean how is anyone supposed to know what to do to my vehicle if you don’t respond,that was about 2 weeks ago, I had to take the car in again supposedly something else came up and I went through the same thing again with him,he doesn’t know how to respond to anyone for nothing that’s poor service,if ever I need to go back I will definitely get another Service Advisor,there was to much nonsense going on with Mr,Delia!!! Ms.Gallegos

5/29/2025

Jackie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4600 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

Apache Junction, AZ

Hazel E|2023 Buick Envision

Confirmed Service Customer

5/29/2025

A whole list. From starting from the choice of car to the salesmanship to the problems car has to many other concerns. Even the paperwork for proof of living. We never knew the price of the car until they tried to tell us the cost payment. This was definitely a push to buy deal on a slow day. I was ready to go to another dealer with no pressure sales but the salesman twisted my Mom's arm and proved she need this vehicle. Don't get me wrong it is a very nice car and Mom likes it. Just a poor way of convincing purchaser. So now the co worker I recommend to purchase from there have chose not to. Now I do not have a car to drive I am buying and have a vehicle that is a 2025 and has electrical concerns with the lights which was giving to me as a loaner until mine is done. The salesman told me it was a common track issue and the inspection showed it a broken rod for the window holder. With no idea how long this will take to get back as well as the tire pressure light concern.

5/30/2025

Hazel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4600 to discuss your concerns, as your satisfaction is of utmost importance to us.

Michael R|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/30/2025

Good experience, pleased to have agreed pricing and financing before entering dealership. No bait and switch

PETER SCHUMACHER

5/30/2025

Michael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Gary P|2025 Chevrolet Equinox

Confirmed Sales Customer

5/30/2025

Seamless sale. Salesman and Manager where awesome and honest.

JUSTIN MATUSOW

5/30/2025

Gary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Angelo S|2021 Chevrolet Equinox

Confirmed Service Customer

5/30/2025

All went pretty well until my advisor couldn't find my car keys. They weren't in his office safe. No one knew where they were. Finally, an assistant went out into the parking lot and found my car with the keys in it!! Anyone could have easily stolen my car. You need a full proof system here. Obviously, one you currently don't have.

5/30/2025

Angelo, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

APACHE JUNCTION, AZ

Michael R|2024 Chevrolet Blazer EV

Confirmed Service Customer

5/30/2025

Best of the best

5/30/2025

Michael, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

QUEEN CREEK, AZ

William S|2024 Chevrolet Colorado

Confirmed Service Customer

5/30/2025

Thomas service advisor was great and very accommodating. Stacey with the loaner dept was great to work with and very friendly.

5/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

CASA GRAND, AZ

David B|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/2/2025

It was great Chris got me in and out.

6/3/2025

David, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Gilbert, AZ

Chase H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

Robert Ian and Hayden were a great help in the purchase of my new vehicle. Would highly recommend those guys to anyone.

IAN STANLEY

6/3/2025

Chase, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Frank S|2024 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Fast service

6/3/2025

Frank, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

GOLD CANYON, AZ

Michelle A|2020 Chevrolet Trax

Confirmed Service Customer

5/28/2025

Excellent

5/28/2025

Michelle, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

GILBERT, AZ

Roosevelt M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/29/2025

I received fair value on my trade, a fair price for the vehicle and a knowledgeable salesperson in Josh who knew the product well and made the process easy.

JOSHUA MANN

5/30/2025

Roosevelt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Glen G|2021 Chevrolet Corvette

Confirmed Service Customer

5/29/2025

Customer service is an A+

5/30/2025

Glen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOUNTAIN HILLS, AZ

Justin O|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/2/2025

Travis was genuinely honest and respectful. He Helped me take care of what services needed to be done and what can wait a bit longer.

6/3/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GILBERT, AZ

Benjamin B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Communication was great!

6/4/2025

Benjamin, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APACHE JUNCTION, AZ

Becky T|2020 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

The only thing that was upsetting was having to wait over 2 hours for an oil change. If i was told when making the appointment that it would take about 2 hours one can make arrangements instead of sitting around.

6/4/2025

Becky, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

APACHE JUNCTION, AZ

Emilio S|2024 Chevrolet Tahoe

Confirmed Service Customer

6/4/2025

Great, friendly and courteous staff.

6/4/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CASA GRANDE, AZ

Steven B|2019 Chevrolet Colorado

Confirmed Service Customer

6/9/2025

The oil change was done. Thomas was very professional.

6/9/2025

Steven, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Business Response

GILBERT, AZ

Kiley G|2017 GMC 1500 Sierra

Confirmed Service Customer

6/11/2025

Yes, I brought my truck in for an oil change and explained to the Service Advisor Dave that I was getting new tires, and he still came to me and told me my alignment was off. I said you guys just did the alignment in October. He said yeah, it's our roads in Arizona. They could knock it out. I'm sorry that doesn't work for me when you just did my alignment a few months ago. And then when I come to pick up my truck because I had to call and see if it was ready because they told me two hours, he said oh that was quick. I said it's been 2 hours. He goes well technically it's only been an hour and a half. What you're saying is you got my car in at 8:30 to the oil change tech and I had it to the dealership 6 minutes late (8:06am) it's 10:21 basically two hours and now you're saying OK it's done. And then he had to be technical with me about it. Let it go, don't be rude. Then I get there and he proceeds to tell me that a man's daughter shot herself and they were trying to get him out of there. And he handed my paperwork and basically dismissed me. I said did they do an inspection? He said yeah, it's just work you keep declining. I have replaced almost everything on my truck so no it's not work that I have been declining. And you put on there that my brakes are at 1 mm and you're letting me leave on 1 mm. I take it to the tire shop to get my new tires put on and the brakes are not at 1 mm. On the inspection report it said my oil cooler lines were still leaking. No, they're not. I had them fixed but didn't realize you had just copied and pasted the inspection report from the last time I was there and made it look like I still had all these problems going on with my truck. and took old notes and put it in there. Just because I did not pay your dealership prices does not mean I did not get them done!! I will not be back to this dealership, and I will tell everybody I can not to come to this dealership. And the worst part about it is I worked for Autonation for over 15 years. I'm so disappointed in how I was treated like a dumb woman. Then I go to pay my bill, and he says it's $90 after a $25 discount coupon so truly my oil change would've been $115. I could've gone to Henry Brown GMC and got an oil change and them to replace my air filter for $75 and then had a coupon to pay $50.00. They never said anything about my air filter being clogged up. They never said anything about it missing screws, so they never looked at it. I'm so disappointed that I am seriously considering taking it over to Henry Brown and making sure a full synthetic oil change was done and if it wasn't, Autonation will be giving me back my money. This will not be the only place I leave this review. I hope nobody else goes to AutoNation Chevrolet Superstition Springs dealership and has an oil change done or any other Service work because they are not trusted. Coming from a former employee That would've recommended this dealership to everybody. Never Again. Never again. Thank you, Kiley

6/12/2025

Kiley, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Michael C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

Love the truck, very appreciative Joshua was able to get me into a brand new vehicle he did a great job! Do wish finance would have explained more how much the additional coverage was going to cost.

JOSHUA MANN

6/3/2025

Michael, thank you for taking the time to leave us feedback. We'd like the opportunity to identify ways to improve your experience, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.

Business Response

GILBERT, AZ

Shawn S|2021 Chevrolet Traverse

Confirmed Service Customer

6/3/2025

Fast and done well! Great customer service.

6/4/2025

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Cheryl H|2022 Chevrolet Trax

Confirmed Service Customer

6/5/2025

When I first called in I was asked if I was going to wait for my car I said I would. Then I got to the bay and then I was told I would have to leave my car 2 days so I was not prepared for that. Also I was told that it was going to be around $500 and $50 plus tax it ended up being $700 almost also there was a slight crack in the windshield on the left hand side of the driver side that was not there when I took the car in. My service manager Jimmy was good about staying in communication with me.

6/5/2025

Cheryl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Scott S|2025 Chevrolet Colorado

Confirmed Service Customer

6/9/2025

Fast service, done correctly the 1st time.

6/10/2025

Scott, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rebecca P|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/9/2025

Chris is very professional.

6/10/2025

Hi Rebecca, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

GOLD CANYON, AZ

Pierce B|2023 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

The service advisors were great. The website is easy to book my service appointment, and all of the staff were friendly and helpful.

6/12/2025

Pierce, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Mark G|2020 Chevrolet Corvette

Confirmed Service Customer

6/11/2025

No issues. Everything went smoothly.

6/12/2025

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Kim H|2022 Chevrolet Traverse

Confirmed Service Customer

6/12/2025

This was by far the best experience I've had. Travis checked my car in quickly. I received a text message in a very timely manner with a link to my vehicle inspection and service recommendations. Service was completed before I expected it to be.

6/12/2025

Kim, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APACHE JCT, AZ

Kermit H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

I had a 7am appointment for an oil change and tire rotation. I was back on the road by 9am.

6/12/2025

Kermit, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOLD CANYON, AZ

Michael B|2008 Chevrolet Colorado

Confirmed Service Customer

6/12/2025

I was told I needed a new engine based on the code read. However, in researching the problem, I noticed that the engine symptoms could be caused by low or dirty oil. I filled the oil and the problem disappeared. I think the tech should’ve known that and I think I deserve the estimate fee returned to me. Please let me know if you can arrange that. Mickey Bryce

6/13/2025

Michael, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Mark H|2024 Chevrolet Traverse

Confirmed Service Customer

6/16/2025

Excellent.

6/17/2025

Mark, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

QUEEN CREEK, AZ

Michael F|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/17/2025

Great

EDUARDO LEON

6/18/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FRESNO, CA

Vanessa L|2020 Chevrolet Trax

Confirmed Service Customer

6/17/2025

friendly representatives, quick service

6/18/2025

Vanessa, It is great to hear everything was done quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!

Shiara Q|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/17/2025

Excellent experience…no hidden fees, everything was laid out before we even walked in the door.

CARLOS ROJAS LOPEZ

6/18/2025

Shiara, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

QUEEN CREEK, AZ

Bridget M|2020 Chevrolet Trax

Confirmed Service Customer

6/18/2025

From start to finish they were courteous and knowledgable

6/18/2025

Bridget, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aaron K|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/18/2025

Made the appointment for recall and a small issue with the shifter. Got it done same day, fast and responsive. Good work.

6/18/2025

We are pleased to hear you had such a positive experience with us, Aaron! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mark S|2025 Chevrolet Corvette E-Ray

Confirmed Sales Customer

6/19/2025

Friendly place

TYLER PALMER

6/19/2025

Mark, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Business Response

WOODLAND PARK, CO

Robert S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/13/2025

Dominic & Brandon made the whole process very enjoyable and painless.

DOMINIC CEA

6/13/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! If you ever need help, just give us a call. Happy motoring!

Business Response

COOLIDGE, AZ

Unabelle W|2023 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

Thank you for being patience in getting my vehicle serviced.

6/14/2025

Unabelle, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

STANDING ROCK, NM

Jennifer B|2025 Chevrolet Trax

Confirmed Sales Customer

6/15/2025

It was nice

IAN STANLEY

6/16/2025

Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORT DEFIANCE, AZ

Kevin M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2025

No issues

6/17/2025

Kevin, we really appreciate your feedback! If you ever need help, just give us a call. Happy motoring!

Kenneth A|2025 Chevrolet Trax

Confirmed Service Customer

6/16/2025

Great timing and he waiting room is quite clean and supplied with lots of goods. My only suggestion would be to wash the car better and also do vacuum the car inside.

6/17/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (480) 615-4600 so we can assist you further.

Amanda F|2008 Chevrolet Suburban

Confirmed Service Customer

6/18/2025

Amazing

6/18/2025

Amanda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Kay F|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

Work done well and on time

6/18/2025

Kay, we are pleased to hear you had such a positive experience with us, Kay Randall Foote! If you ever need help, just give us a call. Happy motoring!

Reginald S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/18/2025

Tough negotiation, but we made it through

Brian Kain

6/19/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FLORENCE, AZ

James R|2025 Chevrolet Colorado

Confirmed Sales Customer

6/19/2025

One of the easiest car buying experiences of my life

AMILCAR CHACON

6/19/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PHOENIX, AZ

Danellie R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Fantastic

6/20/2025

Danellie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TEMPE, AZ

Edgar M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/19/2025

i had a great experience. salesman had all the info and patience, i needed. was afforded the time and patience to make best decision for me and family.

EDUARDO LEON

6/20/2025

Edgar, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Terry B|2022 Chevrolet Malibu

Confirmed Service Customer

6/20/2025

Fast and friendly

6/21/2025

Terry, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Bruce W|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/20/2025

3.5 hrs for oil change and tire rotation. I never saw my service advisor update me until my car was ready, and then it was a text asking me to come out to his bay 4 cubicle. I had to go to him. And then he said my charge was 127.00 and I had to ask if that included the 25 off that I mentioned upon arrival. The 25 was not taken off and would not have been if I had not asked. Also, tire sensors are reading the same as when I pulled in. Right front was 33 and all others were 36/38. This is exactly the same as I brought in.

6/21/2025

Bruce, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 615-4500 -- we hope to hear from you soon.

Business Response

Queen Creek, AZ

Robert V|2023 Chevrolet Bolt EUV

Confirmed Service Customer

6/20/2025

Good communication, kept me updated on all that was going on. Took care of my vehicle.

6/21/2025

We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Tempe, AZ

David G|2016 Chevrolet Impala

Confirmed Service Customer

6/20/2025

I tried to make and appointment with my service adviser twice over 2 weeks. Both times he did not answer his phone so I left a message on his phone to call me whenever he could. I never got a call back either time. After waiting several days I called the main number and got an appointment while on the phone. Is this really considered good customer service?

6/21/2025

David, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 615-4600. We look forward to hearing from you.

Jeffrey N|2020 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Always wonderful service

6/21/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Apache junction, AZ

Rick J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/21/2025

Guys we’re great

6/22/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Randy M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/24/2025

Not your normal dealer. Nobody was pushy.

HAYDEN MITCHELL

6/25/2025

Randy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Joseph I|2022 GMC Terrain

Confirmed Service Customer

6/25/2025

Took care of me quickly with a new battery so I could get back to work. I n use my car for sales and they kept me informed during the whole process.

6/25/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Gilbert, AZ

Chase S|2022 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Thomas is great and always gets me taken care of in a timely manner!

6/26/2025

Chase, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Amanda R|2025 Chevrolet Trax

Confirmed Service Customer

6/26/2025

Always a 10 out of 10

6/26/2025

Amanda, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Nathaniel B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/26/2025

Excellent service.

6/26/2025

Nathaniel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PERIDOT, AZ

Ashante A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/26/2025

Thank you for a great deal on my new Equinox EV!

STEVEN GAUSE

6/26/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CASA GRANDE, AZ

Barbara E|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/26/2025

Buying a new vehicle is always a lengthy process. But AutoNation made it very easy and pleasant. Both my salesman and one of the managers worked with me to get the best car at the best price - no pressure, no back and forth negotiations, and no tension. This is not the first time I've purchased a vehicle at AutoNation and I'm sure it won't be my last. Thank you, AutoNation, for a wonderful experience!!

Aaron Mcintire

6/26/2025

We are pleased to hear you had such a positive experience with us, Barbara! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Michael Z|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/27/2025

Great people here. Made this rhe easiest transaction ever. Thanks Brett.

JUSTIN MATUSOW

6/27/2025

Michael, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

PIEDMONT, SD

Gordon A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2025

Waited 3.5 hours to get my first oil change. Then waited anotherbhalf hour for them to wash my truck. After waiting and asked about what was taking so long they said the car wash was broke down but they for got to tell me. Very poor custmor service.

6/27/2025

Gordon, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our manager at (480) 615-4600 so we can make your experience a positive one.

Business Response

APACHE JUNCTION, AZ

John A|2021 Chevrolet Colorado

Confirmed Service Customer

6/20/2025

The experience was very good and Mike Garcia handled my situation very well and I thank him for that.

6/21/2025

John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

ARIZONA CITY, AZ

Lori E|2025 Chevrolet Colorado

Confirmed Sales Customer

6/22/2025

The overall purchase experience was completely smooth. The truck has been great. My only complaint is that the vehicle was not fully detailed. There were wrappings on the interior that were missed and the front and back windows had adhesive or residue in spots that took some real elbow grease to get off.

CARLOS ROJAS LOPEZ

6/23/2025

Lori, thank you for taking the time to leave us feedback. We'd like the opportunity to address your concerns, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.

Crystal L|2025 Chevrolet Traverse

Confirmed Sales Customer

6/23/2025

James is an amazing salesman. He went above & beyond to help us find the vehicle we really wanted & for the price we were comfortable with!

JAMES PITTMAN

6/24/2025

Crystal, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Omar M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

Jimmy was very helpful and commun

6/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Micheal T|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/26/2025

My service advisor and team are great. 5 star for service. I just had higer expectations for the truck itself, as there is continuously issues with it since purchase.

6/27/2025

Micheal, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

Queen creek, AZ

Shannon S|2022 Chevrolet Tahoe

Confirmed Service Customer

6/27/2025

Was quoted an hour and 45 minutes and it was four hours. Service advisor told me he would cover the cost for how long it took which I appreciate but then when I went to get into my vehicle, somebody had left their canes drink inside. So it was my truck taken to canes or did they just decide to eat their lunch in there???

6/27/2025

Hello, we really appreciate your feedback! We hope you are willing to give us another chance. Please reach out to us at (480) 615-4500 so we can work towards a resolution.

Joseph C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/27/2025

Internet service rep and his mgt team was a pleasure to work with

DOMINIC CEA

6/28/2025

Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

CHANDLER, AZ

Jeffery P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/27/2025

Great experience

Brian Kain

6/28/2025

Jeffery, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOODYEAR, AZ

Jesus A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Took more than 3 hours for an oil change

6/30/2025

Jesus, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4600 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

PHOENIX, AZ

George C|2022 Chevrolet Colorado

Confirmed Service Customer

6/29/2025

Went great

6/30/2025

We are pleased to hear you had such a positive experience with us, George! Drive safe, and we'll see you on the road.

John K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2025

I reached out to the Auto Nation Mesa dealership and inquired about a 2025 Chevrolet Silverado High Country that was advertised at a great price. My experience with the staff at the dealership was excellent. I have purchased many vehicles over the years, and I can say this was one of the best and easiest deals I have had. Great staff from the sales personnel to the finance department, Good job by all.

STEVEN GAUSE

6/30/2025

We are pleased to hear you had such a positive experience with us, John! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PRESCOTT, AZ

Carl H|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/30/2025

Good communication, great price & value. Work done satisfactorily

7/1/2025

We are pleased to hear you had such a positive experience with us, Carl! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Lorenzo T|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/30/2025

They were very friendly and helpful.

7/1/2025

Lorenzo, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Lorenzo T|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/30/2025

They were very friendly and helpful.

Andres Pena Maldonado

7/1/2025

Lorenzo, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Frank H|2018 Chevrolet Volt

Confirmed Service Customer

6/30/2025

My car was not drivable when it entered the shop, and was also not chargeable. All the areas affected were fixed in a timely manner and all the estimates for costs were given beforehand and did not change. Happily driving once again.

7/1/2025

We are pleased to hear you had such a positive experience with us, Frank! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Kimber B|2019 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

-

6/27/2025

Kimber, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

Gilbert, AZ

Cheryl A|2025 Chevrolet Trax

Confirmed Service Customer

6/27/2025

The people are friendly and knowledgeable. I felt comfortable with my appointment from start to finish. Thank you for the shuttle service to get me to work!

6/28/2025

We are pleased to hear you had such a positive experience with us, Cheryl! Don't hesitate to call us if you ever need anything. Be safe on the road!

Richard H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/27/2025

Steve and Mike were wonderful to deal with when buying our truck. They made the process pretty easy.

STEVEN GAUSE

6/28/2025

Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

OXNARD, CA

Roger S|2024 Chevrolet Trax

Confirmed Service Customer

6/27/2025

Travis was very nice, friendly and accommodating

6/28/2025

We are pleased to hear you had such a positive experience with us, Roger! Feel free to stop by if you ever need any more help.

Business Response

APACHE JUNCTION, AZ

Judy M|2021 Chevrolet Blazer

Confirmed Service Customer

6/28/2025

Fast and friendly

6/29/2025

We are pleased to hear you had such a positive experience with us, Judy! Drive safe, and we'll see you on the road.

Business Response

APACHE JUNCTION, AZ

Allyn B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2025

Completely dissatisfied

6/30/2025

Allyn, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

CHANDLER, AZ

Wayne L|2012 Chevrolet Silverado

Confirmed Service Customer

6/30/2025

The service team diagnosed the problem to a faulty fan clutch and made a quick repair. Finding the exact problem and not guessing saves everyone time and money.

6/30/2025

Wayne, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jimmy R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/30/2025

Always a pleasure working with these guys. Thank you Robert.

6/30/2025

Jimmy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Mesa. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

Business Response

GILBERT, AZ

Joyce B|2015 Chevrolet Trax

Confirmed Service Customer

7/1/2025

As always, service was prompt, friendly, all work explained completely prior to beginning any work and work was done in the time estimated. We will be returning for any future needs.

7/2/2025

Joyce, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

James M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/1/2025

Carlos was polite and knowledgeable of Chevrolet product. The negotiation was simple and fast, the entire sales experience was pleasant.

CARLOS ROJAS LOPEZ

7/2/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Keith M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/2/2025

Made an appointment the weekend prior to Monday morning and they got me in at 8:00am Monday for an oil change. Great job!

7/3/2025

Hi Keith, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

GILBERT, AZ

Isaac H|2006 Chevrolet Corvette

Confirmed Service Customer

7/2/2025

Travis is an excellent service advisor. Onging status updates kept me informed and our vehicle was ready ahead of schedule.

7/3/2025

We are pleased to hear you had such a positive experience with us, Isaac! Feel free to stop by if you ever need any more help.

Patrick P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/3/2025

Very helpful

7/3/2025

Patrick, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Erica C|2025 Chevrolet Trax

Confirmed Sales Customer

7/3/2025

It’s was great, the people were nice and very helpful

CARLOS ROJAS LOPEZ

7/3/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TEMPE, AZ

Tracey T|2005 Chevrolet TrailBlazer

Confirmed Service Customer

7/4/2025

Lack of communication and poor customer service. Wasn't told that i had to leave my vehicle for 3 days. I use auto nation because they have worked on my vehicle for years and always had loaner car. No loaners available. They either need to hire more service technicians or let their appointment setters know the time frame your car will sit there and not even be worked on. Also more loaners vehicles to use. I really dont think I will take my car there anymore, was a customer since 2009.

7/4/2025

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please contact us at (480) 615-4600 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Chevrolet Mesa - Service

John R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/7/2025

Good service

7/8/2025

John, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Robin S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/7/2025

I only went in to test drive a Trailblazer. I didn't intend on trading in my 2025 Mazda CX50 of 6 mos, tho I wasn't happy with it. Roberto, the salesman was so low key with no pressure, it allowed me to "not pushback" like I do with high pressure salesmen. I ended up trading in my new car & purchasing a 2026 Trailblazer that very evening.

ROBERTO REYES

7/8/2025

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Chad S|2025 Chevrolet Colorado

Confirmed Sales Customer

7/2/2025

everyone was very helpful

Brian Kain

7/3/2025

Hi Chad, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

GILBERT, AZ

Luis R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2025

Found what I wanted and Carlos and Jordan were great in making it happen.

CARLOS ROJAS LOPEZ

7/3/2025

Luis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Tyler H|2025 Chevrolet Trax

Confirmed Sales Customer

7/3/2025

Everyone was welcoming and helpful.

Andres Pena Maldonado

7/4/2025

Tyler, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLENDALE, AZ

Daniel T|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/7/2025

The salesman, James, and finance guy, Jordan, both worked to make sure I was happy. Great experience, great truck!

JAMES PITTMAN

7/8/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Drive safe, and we'll see you on the road.

Keith H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/7/2025

Great salesperson GM incentives were best

Brian Kain

7/8/2025

Hi Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Travis B|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

7/7/2025

Service rep was awesome

7/9/2025

Hi Travis, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Lisa J|2025 Chevrolet Trax

Confirmed Sales Customer

7/7/2025

Jason Dunlap and Vince Anselmo were both great to work with! They both were very knowledgeable, friendly and listened to what we wanted/needed. They stream-lined the car-buying experience and made it as efficient as possible. We will definitely return to AutoNation Mesa for any future Chevy purchase!

JASON DUNLAP

7/9/2025

Hi Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Drive safe, and we'll see you on the road.

Business Response

CHANDLER, AZ

Jill A|2025 Chevrolet Trax

Confirmed Sales Customer

7/7/2025

Super nice team, actually stress free experience

JOSHUA MANN

7/9/2025

Hi Jill, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Awele I|2019 Chevrolet Blazer

Confirmed Service Customer

7/7/2025

The experience was awesome.

7/8/2025

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Shiara Q|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/7/2025

Excellent service, friendly staff

7/8/2025

Shiara, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

QUEEN CREEK, AZ

Eric B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/8/2025

Came in for oil change and fuel filter change.

7/9/2025

Eric, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Gerald S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/9/2025

My Service Writer Travis did a great job.

7/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Sharon R|2010 Chevrolet COBALT

Confirmed Service Customer

7/10/2025

I have used this dealership and the same service representative for over15 years. I have never had a reason for complaint. Best in the Valley.

7/10/2025

Sharon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Kimberly P|2020 Chevrolet Trax

Confirmed Service Customer

7/10/2025

VERY PROFESSIONAL

7/11/2025

Kimberly, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CHANDLER, AZ

Calvin W|2023 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

Went in for my scheduled appt for 10am v arrived 20min early. And waited for my vehicle to get it's regular service and wheel alignment. My service advisor was attentive and sent me updates in the process.

7/11/2025

Calvin, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

Business Response

FORT MCDOWELL, AZ

John S|2024 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

Professional

7/11/2025

John, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Vincent H|2015 Chevrolet Camaro

Confirmed Service Customer

7/14/2025

Friendly and professional

7/14/2025

Vincent, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

Theodore D|2024 Chevrolet Colorado

Confirmed Service Customer

7/14/2025

None

7/14/2025

Theodore, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Alex A|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

I had Help from Rob and Tyler and they were nothing but amazing to me and super helpful.

TYLER PALMER

7/14/2025

Alex, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

QUEEN CREEK, AZ

Deborah M|2014 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Went in for an oil change on my 2014 Chevy Equinox. It was done within two hours and they also recommended what can be done at a later date. It didn't feel "pushy" at all.

7/9/2025

Deborah, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Gilbert S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/8/2025

Would like to thank them for a fast and easy oil change. Plus tire rotation. Appreciate the experience with Auto Nation and many more.

7/9/2025

Gilbert, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GLOBE, AZ

Michael L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/9/2025

Pete did a Great Job of helping pick and buy my New Silverado!!

PETER SCHUMACHER

7/10/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Tony G|2018 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

the only problem I had with you was, I had a 7 am appt. and had to wait until 9:30 am to get my car back from an oiol change! why make an early appt. and make the customer wait 3 1/2 hrs. for the car? POOR PLANNING!

7/10/2025

Tony, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4500 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Rebecca A|2023 Chevrolet Colorado

Confirmed Service Customer

7/9/2025

It was excellent

7/10/2025

Rebecca, thank you for your positive review. We're happy to have been of service to you.

Annalicia H|2021 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

The Technicians are always so welcoming and helpful and very patient with me.

7/15/2025

Annalicia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN CARLOS, AZ

Billy M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/16/2025

I purchased my vehicle from Auto Nation - Superstition Springs in Mesa as a first time customer. David Drouin with the service department has been great to work with. Auto Nation provides a very positive customer experience.

7/17/2025

Billy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Chasity C|2025 Chevrolet Traverse

Confirmed Sales Customer

7/16/2025

Carlos was great to work with and I appreciated his follow up even after the purchase.

CARLOS ROJAS LOPEZ

7/17/2025

Chasity, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

David M|2012 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Great service

7/14/2025

David, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

GOLD CANYON, AZ

Robert V|2023 Chevrolet Bolt EUV

Confirmed Service Customer

7/14/2025

it may be too early since this is the second visit for the same issue, but I believe all have been fixed. My only dissatisfaction was more about the time it took to get the part in and repaired, my warranty pays for a rental car, but it doesn’t cover all the costso I ended up paying almost $300 out-of-pocket for a rental car

7/14/2025

Robert, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 615-4500 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Business Response

Tempe, AZ

Gerardo A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/14/2025

James Pitman did a good job in helping us out!

JAMES PITTMAN

7/15/2025

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Cameron F|2025 Chevrolet Trax

Confirmed Sales Customer

7/15/2025

Roberto Reyes was our salesman and he helped us through the process and answered all our questions.

ROBERTO REYES

7/16/2025

Cameron, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

Cecelia T|2025 Chevrolet Colorado

Confirmed Sales Customer

7/15/2025

Roberto treated us with care. Helped explained the process. Jordan helped us wonderfully with the finance part. Great team to work with.

ROBERTO REYES

7/16/2025

Cecelia, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIDE RUINS, AZ

Igor N|2021 Chevrolet Corvette

Confirmed Service Customer

7/18/2025

My vehicle service was completed in the exact time I was given by my advisor. Excellent

7/18/2025

Igor, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Henry B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/18/2025

Treat very well by staff and work was completed quickly.

7/18/2025

Henry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Nancy W|2023 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Fantastic customer service. Very friendly staff. Job well done.

7/20/2025

Nancy, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Mesa - Service and we hope to see you again soon!

Business Response

BRAMPTON, ON

Chris P|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/16/2025

As always very professional and still friendly. Done on time.

7/17/2025

Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Robert B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

Friendly service advisor

7/17/2025

Robert, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

apache junction, AZ

Marcetta R|2026 Chevrolet Equinox

Confirmed Sales Customer

7/17/2025

Purchasing a car out of state is not an easy process. This is my second vehicle from AutoNation. They made the process easy and enjoyable.

STEVEN GAUSE

7/18/2025

Marcetta, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

JACKSONVILLE, FL

Stephen A|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

7/18/2025

It was easy. Quick service, nice waiting lounge. They washed the truck but didn't do a great job. Left bird droppings on the truck.

7/19/2025

Stephen, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

Gold canyon, AZ

Randall W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

The experience was pleasant and the sales person was knowledgeable and friendly. I’m very happy with my purchase.

Anthony Campos

7/22/2025

Randall, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GOLD CANYON, AZ

Jadelyn S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/21/2025

Very efficient and great service

TYLER PALMER

7/22/2025

Jadelyn, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Peggy O|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/23/2025

Roberto is great! He answered all of our questions and is very knowledgeable with every vehicle he showed us. If we need another vehicle we will be back and we are confident we will be well taken care of.

ROBERTO REYES

7/24/2025

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Please don't hesitate to reach out if there's anything additional we can do for you.

Ted S|2025 Chevrolet Blazer

Confirmed Service Customer

7/24/2025

Great place - I bought many cars from here

7/24/2025

Ted, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SURPRISE, AZ

Diana I|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/18/2025

Peaceful & accommodation

JAMES PITTMAN

7/20/2025

Diana, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

PHOENIX, AZ

Larry G|2021 Chevrolet Blazer

Confirmed Service Customer

7/21/2025

they did an awesome job

7/22/2025

Larry, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mary H|2010 Chevrolet Impala

Confirmed Service Customer

7/21/2025

I had to have a new transmission installed which took the whole week, but they took good care of both me and my car. They have always done a top-notch job in the 15 years I’ve been doing business with them!

7/22/2025

Mary, thank you so much for your positive comments about AutoNation Chevrolet Mesa - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Robert F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/24/2025

The advisor was very nice and kept me informed. Service was great and the technician fixed my truck when a different dealership did not. The only negative is please do not adjust my radio and seat.

7/24/2025

Robert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Michael R|2025 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

Everyone was great and my car was taken care of in a timely manner

7/24/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

QUEEN CREEK, AZ

Stephen M|2001 Chevrolet Suburban

Confirmed Service Customer

7/24/2025

My experience was great the customer service allowed me to be comfortable explaining the details with my vehicle

7/24/2025

Stephen, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

David P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/24/2025

Would be 5 stars if truck was returned washed and clean

7/26/2025

David, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (480) 615-4500. We'd appreciate the chance to make your experience a positive one.

Business Response

Apache junction, AZ

Brenton S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/24/2025

Auto nation was great to work with. They were not pushy at all which I really liked. They were felexible and great to work with. One GIANT concern I have is the manager assured me that my company logos would be removed from my old truck before selling it. Why did I just find my old truck posted online from them with one of my logos removed but two of them still on it? I asked the manager if I needed to take them off and he assured me that they would. However, they only removed one. I don't want my company logo's just on someone elses truck, the manager assured me that they would remove them.

Aaron Mcintire

7/26/2025

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Alejandro G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

Travis was very helpful

7/24/2025

Alejandro, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ARIZONA CITY, AZ

Carvin W|2017 Chevrolet Tahoe

Confirmed Service Customer

7/24/2025

Great communication

7/25/2025

Carvin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Paul Y|2024 Chevrolet Colorado

Confirmed Service Customer

7/25/2025

Diagnosis and repair done in a timely manner. Service adviser Travis did a great job coordinating the repairs and kudos to the technician who fixed the issue.

7/25/2025

Paul, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Timothy C|2025 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

Great service all around from check in to checking out.

7/26/2025

Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

APACHE JUNCTION, AZ

Phyllis R|1996 Chevrolet Cavalier

Confirmed Service Customer

7/26/2025

I went in for an oil change and tire rotation. Service could not have been better.

7/26/2025

We are pleased to hear you had such a positive experience with us, Phyllis! If you ever need help, just give us a call. Happy motoring!

Joann F|2020 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

I knew my car was due for a tranny fluid change

7/28/2025

Joann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Henry H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/28/2025

Good

7/28/2025

Henry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Diane B|2020 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

Friendly staff. Expedient service.

7/28/2025

Diane, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

David A|2025 Chevrolet Traverse

Confirmed Sales Customer

7/30/2025

The sales team went out of their way to accommodate our time frame and work with us to get a great deal.

EDUARDO LEON

7/30/2025

David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Christopher M|2025 Chevrolet Corvette

Confirmed Sales Customer

7/25/2025

Called late at night to see if vehicle was available Brian answered my call and i sent him my spec sheet from another dealer that told me this vehicle had sold. He checked his stock # and sure enough it was available so we started working a deal. Made the purchase from out of state stayed in contact with great communication via text ,email, and phone calls.

Brian Kain

7/25/2025

We are pleased to hear you had such a positive experience with us, Christopher! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

NORTHLAKE, TX

Brandon S|2023 Chevrolet Malibu

Confirmed Service Customer

7/26/2025

I called and set up an appointment, dropped the car off the next day, and they had it back to me that afternoon. Everything was done timely and they washed it as well. The sticker shock on the price for a transmission flush caught me off guard, but I should have asked ahead of time.

7/27/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Gary A|2019 Chevrolet Traverse

Confirmed Service Customer

7/27/2025

The work performed was complete. Interesting as these part(s) were replaced by you guys back in 2021 were the SAME parts replaced back in 2021 with no charge under warrantee from Chevrolet for my 2019 vehicle. The repairs are only covered for 1 year. Now the repairs are $720.00 out of pocket. If you Google the phrase "Shift to Park" problems if seems MANY GM Chevrolet cars have the same problems. Why is there not a recall on these parts? Is this going to be a continuing problem with my car? My only recourse is to send a receipt from you people to a plaintiff who sued GM for the problem and maybe get some relief from the legal action.

MESA, AZ

Zachary S|2022 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

N/a

7/29/2025

Zachary, thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Veronica L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/29/2025

everyone was very helpful

EDUARDO LEON

7/30/2025

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

PHOENIX, AZ

Faye D|2018 Chevrolet Cruze

Confirmed Service Customer

7/30/2025

I called to schedule and reached and someone which was nice. The appointment was scheduled on a timely manner and completed.

7/30/2025

We are pleased to hear you had such a positive experience with us, Faye! If you ever need help, just give us a call. Happy motoring!

Timothy G|2023 Chevrolet Camaro

Confirmed Service Customer

7/30/2025

Great service

7/30/2025

Timothy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Adam T|2018 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

diagnosed me within 2 days ... updated me throughout... went the extra mile to set me up with the warranty guy and vehicle check

7/31/2025

Adam, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Maverick M|2025 Chevrolet Colorado

Confirmed Sales Customer

7/31/2025

Very easy overall the salesman Carlos was amazing to deal with as well as vince

CARLOS ROJAS LOPEZ

8/1/2025

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

QUEEN CREEK, AZ

Jill A|2025 Chevrolet Trax

Confirmed Service Customer

7/31/2025

Super nice and so very quick!

7/31/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sandra M|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/1/2025

Prompt, courteous service.

8/2/2025

Thank you for your positive review. We're happy to have been of service to you.

Roxana R|2019 Chevrolet Malibu

Confirmed Service Customer

8/4/2025

it was better service this time around

8/5/2025

We are pleased to hear you had such a positive experience with us, Roxana! Drive safe, and we'll see you on the road.

Jeremy B|2023 Chevrolet Traverse

Confirmed Service Customer

8/5/2025

Problem was not solved. Have to waste more time and come back.

8/5/2025

Jeremy, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Chevrolet Mesa - Service (480) 615-4600

Business Response

APACHE JUNCTION, AZ

Lilianna B|2022 Chevrolet Colorado

Confirmed Service Customer

8/5/2025

Robert is great. I appreciate his help. However, how the techs handled and left the interior condition of my truck was very very poor. It looked like someone hawked loogies all over the dash, the wheel, the windshield and my doors inside. Also black hand prints on the handles, and my drivers door inside was scratched up. I texted Robert some pictures a couple days after picking it up and he told me to bring it back and they will clean it. However, as it was very disgusting I had already cleaned it up. But he told me to bring it in anyways and they will look at replacing the door panel that was scratched up. That was yesterday. Obviously it’s not a part kept on hand so waiting on a replacement to come in now.

8/6/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4600 to discuss your concerns, as your satisfaction is of utmost importance to us.

Deborah M|2022 Chevrolet Trax

Confirmed Service Customer

8/10/2025

Scheduled an oil change and waited in the lobby. Everything went smoothly and quickly.

8/11/2025

Deborah, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Anthony B|2023 Chevrolet Tahoe

Confirmed Service Customer

8/11/2025

Great job

8/11/2025

Anthony, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

Business Response

GILBERT, AZ

Michael S|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/11/2025

Got me fast and finished quickly

8/11/2025

Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

CHANDLER, AZ

Nancy B|2020 Chevrolet Trax

Confirmed Service Customer

8/11/2025

Excellent

8/12/2025

Nancy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Steven W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/11/2025

Had a FANTASTIC experience with James Pittman Sales Associate at Autonations Chevrolet in Mesa. James took over for Peter Schumacher who was called away on a emergency and never skipped a beat in the purchase of my 2026 Chevrolet Trailblazer. Both salesmen are top of the class.

JAMES PITTMAN

8/12/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Arrowhead! Drive safe, and we'll see you on the road.

Andrew C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

The lady on the phone that I booked my appointment with seemed to not have any clue what I needed. I told her I needed a new tire pressure sensor since mine was going out. She then later said that I needed to call the dealership myself and ask for it Which I thought I was already calling the dealership. Long story short my tire pressure sensors never got fixed.

8/14/2025

Andrew, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Sean G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

The silverado broke down and had it towed in. Casi handled it like a boss!!! Just a great experience given the circumstances. Facts.. Ford Chevy Ram.. they all break!!! How the dealership handles you in that moment is where it matters.

8/14/2025

Sean, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Cindy H|2023 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

Oil change, tire rotation and wiper replacement was as expected. I appreciate them running down a code that kept popping up, a new battery was the fix and under warranty. Thank you for fixing the issue

8/14/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Christopher D|2023 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

Service team best in the Valley! Won’t go anywhere else!

8/14/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CASA GRANDE, AZ

Lorie V|2024 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Everything was great, clean, and efficient

7/31/2025

Hi Lorie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

Morenci, AZ

Joann M|2024 Chevrolet Colorado

Confirmed Service Customer

8/2/2025

Chris Delia always excellent and knowledgeable service

8/3/2025

Joann, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Kevin R|2020 Chevrolet Equinox

Confirmed Service Customer

8/3/2025

Mike G was great.

8/4/2025

We are pleased to hear you had such a positive experience with us, Kevin! Drive safe, and we'll see you on the road.

Eric R|2017 GMC 2500HD Sierra

Confirmed Service Customer

8/4/2025

The staff was courteous and the vehicle maintenance was completed properly.

8/4/2025

Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Lance O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2025

Great service and the advisor was very nice and knowledgeable and took time to answer my questions.

8/11/2025

Lance, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa - Service. We look forward to your next visit! Take care!

Dean Z|2025 Chevrolet Colorado

Confirmed Sales Customer

8/11/2025

I bought a 2025 Chevy Colorado Trail Boss new. Huge amount off sticker. Really like that it's made in St. Louis,MO instead of Mexico! Love the leather....got a 6 year extended warranty up to 100,000 miles! Turbomax responds 👍. Love the 32's and black rims. Leo was a great salesman and Vinnie the " Southsider" was fantastic in F&I ! Highly recommend Autonation in Mesa.

AMILCAR CHACON

8/12/2025

Dean, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Business Response

SAN TAN VALLEY, AZ

Charles P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/11/2025

All was smooth and easy

JASON DUNLAP

8/12/2025

Charles, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Randall P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2025

Everyone was pleasant, quick and competent. I will be coming back.

8/12/2025

We are pleased to hear you had such a positive experience with us, Randall! Drive safe, and we'll see you on the road.

Business Response

APACHE JUNCTION, AZ

Michael D|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

8/14/2025

True to word, good prices,fast and friendly process

STEVEN GAUSE

8/14/2025

Michael, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

PAYSON, AZ

Amanda C|2012 GMC 1500 Sierra

Confirmed Service Customer

8/13/2025

Casi was my representative and was always relaying communication on what all costs and realistic time frames for my truck. She was very professional and personable. I felt like I was in good hands.

8/14/2025

Amanda, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Gilbert, AZ

Joaquin C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/14/2025

Very professional

8/14/2025

Joaquin, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Deloris G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/14/2025

Eddie was great

EDWARDO RODRIGUEZ

8/14/2025

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Talia F|2015 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

Ehh not the best

8/14/2025

Talia, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 615-4500. We'd appreciate the chance to make your experience a positive one.

Tanya S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/14/2025

Pierce was excellent to work with and the whole transaction went very smoothly.

PIERCE KONCZ

8/14/2025

Tanya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

ALBUQUERQUE, NM

Manuel A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2025

Fast and great service

8/15/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Susan S|2025 Chevrolet Colorado

Confirmed Sales Customer

8/15/2025

I had a fabulous experience Carlos Lopez was an amazing salesman made everything pretty simple for me and my friend who also bought a truck

CARLOS ROJAS LOPEZ

8/15/2025

Susan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Alan C|2020 Chevrolet Camaro

Confirmed Service Customer

8/15/2025

Everything went as planned

8/15/2025

Alan, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Catherine B|2016 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

it was great!

8/15/2025

Catherine, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Dawnyal W|2012 Chevrolet Colorado

Confirmed Service Customer

8/16/2025

Trevor and Dave were both professional and did a great job! Highly recommend!

8/17/2025

Dawnyal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation and we hope to be of service again in the future.

Ashleigh C|2018 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

Quick check in, expectations were set for time clearly, and timelines were met. Great interaction overall

8/14/2025

Ashleigh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

Gold canyon, AZ

Jodi G|2024 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Took 7 hours for an oil change! Had set the appointment several days prior but get there and it wasn’t on the books! This happened often!! Casi was fine as advisor but how long does it take for communication about cup holder needing to be repaired! Every time we come in no one knows what they’re doing!!😡

8/14/2025

Jodi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

GILBERT, AZ

Aviud M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2025

Good job

8/15/2025

Aviud, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Anthony B|2019 Chevrolet Impala

Confirmed Service Customer

8/17/2025

Experience was good. Just could have communicated better with me

8/18/2025

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.

Business Response

Gilbert, AZ

Christopher W|2025 Chevrolet Suburban

Confirmed Sales Customer

8/17/2025

Peter was an excellent Salesman. He was very attentive to our needs. He went above and beyond to help me with the sale.

PETER SCHUMACHER

8/18/2025

We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

Business Response

LOS ANGELES, CA

Manuel G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

I’ve had several advisors while receiving maintenance to my vehicle. Most seem like they are reading off Q cards. There intentions are good but knowing what is really necessary is what’s important. What should be done and what can hold off.

8/19/2025

We appreciate you taking the time to leave us a response, Manuel! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Brian B|2025 Chevrolet Traverse

Confirmed Service Customer

8/18/2025

Awesome service from start to finish!

8/18/2025

Brian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GOLD CANYON, AZ

Kathryn B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/18/2025

They all did a great job.

8/18/2025

Kathryn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Nicole G|2025 Chevrolet Trax

Confirmed Sales Customer

8/18/2025

Everyone was super supportive and very helpful, especially my sales representative, Eddie R. Every step of the way I knew he was doing everything he could to help me purchase the vehicle I wanted. From him to the financial team making it happen, it was all around a great experience!

EDWARDO RODRIGUEZ

8/18/2025

Nicole, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Business Response

GOLD CANYON, AZ

Jay L|2023 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

This is my third vehicle from this dealership in the last 13 years. The service department continues to improve all of the time.

8/19/2025

Jay, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mark H|2020 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

Had my oil changed

8/19/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Scott L|2023 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

I went in because my battery was dying after only two years on a newer vehicle. They got the car and swapped the battery out and covered it under warranty.

8/21/2025

Scott, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

QUEEN CREEK, AZ

Kenneth S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

Good

8/20/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jeff L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

1st appt I made, I showed up 15 minutes early. Greeter was friendly. Service advisor did not show and I waited by my truck. At 10 minutes later than my appt, (standing by by truck for 25 min with no help), I left. Everyone just pretended I wasn't there. It was 110 in that shop and I'm a cancer patient. Couldn't stand in the heat anymore. No offer to wait inside or another advisor step in to help. Just ignored. Another guy showed up 15 min after me and was checked right in. Second appt, service advisor was friendly. Good guy. However I was told it was going to be 1.5 hours. It took 3 hours to get an oil change and tire rotation. Ruined my plans for the entire day. I would rather pay for it and get it done in 45 minutes like it should be, somewhere else. An hour late, from the latest time estimate! Unacceptable. Even though I bought my truck at that dealership, I will not be back. Poor experience all the way around, other than the second service advisor, being friendly, and helpful, and the greeter was good. Your operation needs work.

8/21/2025

Jeff, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 615-4500 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Business Response

Gilbert, AZ

Kody S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/20/2025

Great experience!

Anthony Campos

8/21/2025

Kody, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

FAIRBANKS, AK

Margo F|2023 Chevrolet Traverse

Confirmed Service Customer

8/20/2025

All was great

8/21/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Tyler O|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Thomas was great, I had a great experience.

8/21/2025

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Business Response

CHANDLER, AZ

Awele I|2019 Chevrolet Blazer

Confirmed Service Customer

8/21/2025

Fantastic experience.

8/22/2025

Awele, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

Bill W|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/24/2025

Was able to get my truck repaired even though my extended warranty wouldn't cover the repairs. So Chris help me out with the pricing and I was very pleased.

8/25/2025

Bill, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Mesa - Service and we hope to see you again soon!

Business Response

Queen Creek, AZ

Edward S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2025

Not happy with the fact that used Truck I purchased already needed repairs which I considered costly. Even with purchasing extended warranty which parts were not covered. Hopefully all else doesn't require extra expense!

8/25/2025

Edward, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 615-4500 -- we hope to hear from you soon.

Business Response

CHANDLER, AZ

David T|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/24/2025

Friendly and even gave me a coupon.

8/25/2025

David, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Business Response

GOLD CANYON, AZ

John B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/25/2025

Painless experience Roberto was great

ROBERTO REYES

8/25/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Travis G|2022 GMC 2500HD Sierra

Confirmed Service Customer

8/26/2025

Awesome service

8/27/2025

Travis, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

PHOENIX, AZ

Scott L|2022 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

Easy to schedule appointment online, warranty inspection was performed in a timely manner, and car was washed and ready for pickup same day.

8/21/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Guadalupe R|2025 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Good service

8/22/2025

Guadalupe, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIO RICO, AZ

Manuel V|2023 Chevrolet Traverse

Confirmed Service Customer

8/23/2025

Car was ready on time, received a coupon to help reduce the cost of the maintenance. Friendly service.

8/24/2025

Manuel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

James L|2016 Chevrolet Corvette

Confirmed Service Customer

8/25/2025

My deepest respect to CASI L. she was incredilbel ! She was knowledgeable , carry and genuinely interested in the health of my Corvette and my concerns . kept me well infomed and provided timely and professional service . Her customer service skill sets were over the top and she made my viste simple easy and enjoyable to the point that I asked for her card so that she can be my service rep for the future . 2016 Z51 Corvette Jimmy L.

8/22/2025

James, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Business Response

GILBERT, AZ

Donna And Mike S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

Took vehicle in for battery replacement. Excellent service. Very satisfied.

8/26/2025

Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Carlos R|2024 Chevrolet Malibu

Confirmed Service Customer

8/26/2025

Great

8/27/2025

Carlos, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Nikolaos K|2019 Chevrolet Traverse

Confirmed Service Customer

8/27/2025

The work was completed on time, the warranty research was done and covered the work, and your associate was very friendly and timely with answers. Thank you

8/27/2025

Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

San tan valley, AZ

Javier P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/27/2025

I was able to talk to Jason when I walked in. He was very helpful and positive.

JASON DUNLAP

8/27/2025

We are pleased to hear you had such a positive experience with us, Javier! Drive safe, and we'll see you on the road.

Business Response

GILBERT, AZ

Daniel V|2023 Chevrolet Traverse

Confirmed Service Customer

8/27/2025

All went well.

8/27/2025

Daniel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Joseph H|2024 Chevrolet Trax

Confirmed Service Customer

8/27/2025

You guys performed the service I dropped my car off for.

8/28/2025

Joseph, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Patricia C|2015 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Excellent

8/28/2025

Patricia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Virginia M|2023 Chevrolet Traverse

Confirmed Service Customer

8/31/2025

Always good! However, waiting for completion of service appears to get longer every time I go.

9/1/2025

Virginia, we are pleased to hear you had such a positive experience with us, Virginia C Maes! If you ever need help, just give us a call. Happy motoring!

Business Response

KEARNY, AZ

Shawn C|2026 Chevrolet Colorado

Confirmed Sales Customer

9/1/2025

Smooth sale and delivery

MARTIN BATEMAN

9/1/2025

Shawn, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PAYSON, AZ

Terence E|2022 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Everything was handled in a timely manner by all members

9/1/2025

Terence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terry J T|2025 Chevrolet Blazer EV

Confirmed Service Customer

9/1/2025

Everything was completed as expected

9/1/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SUN LAKES, AZ

China H|2024 Chevrolet Trax

Confirmed Service Customer

9/1/2025

Dave helped me with my appointment and made sure everything was completed in a timely manner. He was so polite and informative. Thank you!

9/1/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Charlene K|2024 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

They were very good at informing me how long the service would take and offered a shuttle home which we took advantage of.

9/1/2025

Charlene, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Pierce B|2023 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

The service is get is always great. One factor that I wish could be improved is the timeline of the service. I understand the auto industry is short on technicians, and there is nothing that I can do change that. But when I do get the service, it's awesome. The advisors are friendly and clear with the issues and solutions. They are responsive with the updates and informative.

9/2/2025

Hello Pierce, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Ernest P|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/27/2025

Made an appointment. Then waited 2.5 hours for an oil change. I believe that if you have an appointment, that is when they should work on your vehicle. Not wait.

8/27/2025

Ernest, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 615-4600 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CHANDLER, AZ

Jim O|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

They got truck in on time and every thing went fine.

8/27/2025

Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

GILBERT, AZ

Marti Z|2022 Chevrolet Colorado

Confirmed Service Customer

9/1/2025

They always take good care of my vehichle

9/1/2025

Marti, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

BOX ELDER, SD

Michael F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/2/2025

I was bored driving by wanted to look at some vehicles with my son Efraín came outside was very friendly we looked around and he ended up convincing us to actually purchasing our 2026 Chevy Silverado. I don’t think we would’ve bought it if it would’ve been somebody else he was amazing good experience and would deal with him anytime.

EFREN CRUZ CHAVEZ

9/3/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cassidy S|2023 Chevrolet Equinox

Confirmed Service Customer

9/2/2025

My agent was very informative and kind. She kept me updated throughout the whole time my car was there. Casi was her name, I believe?

9/3/2025

Cassidy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

April C|2025 Chevrolet Blazer

Confirmed Sales Customer

9/3/2025

I would recommend this dealership and Stephen Gause at AutoNation Mesa.

STEVEN GAUSE

9/3/2025

April, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SCOTTSDALE, AZ

Keith M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/8/2025

Warranty work performed in a timely manner.

GILBERT, AZ

Charles K|2026 Chevrolet Corvette

Confirmed Sales Customer

9/8/2025

It was a fantastic experience. It went fast, no problems no issues. Everything was done as it was told to me.

JUSTIN MATUSOW

9/8/2025

Charles, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

CHANDLER, AZ

Casey H|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/2/2025

Stacy at the loaner counter was great to work with. Thomas my service advisor was also a pleasure to deal with.

9/3/2025

We are pleased to hear you had such a positive experience with us, Casey! Don't hesitate to call us if you ever need anything. Be safe on the road!

Thomas B|2026 Chevrolet Trax

Confirmed Sales Customer

9/2/2025

Great customer service! Went in with nothing but stress, came out with a brand new car! From start to finish, everyone we worked with was extremely helpful.

Anthony Campos

9/3/2025

We are pleased to hear you had such a positive experience with us, Thomas! Don't hesitate to call us if you ever need anything. Be safe on the road!

Gregory C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/2/2025

Great experience Justin and Vincent are awesome. Will be telling all my friends this is the place to get their next Chevy

JUSTIN MATUSOW

9/3/2025

Gregory, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

HENDERSON, NV

Justin R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/3/2025

Great as usual.

9/3/2025

Justin, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Chandler, AZ

Laverna N|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/7/2025

Excellent

MESA, AZ

John P|2023 Chevrolet Traverse

Confirmed Service Customer

9/8/2025

The Visit I had was very accommodating and offered shuttle rides home and pick me up again, which made it very convenient.

9/9/2025

John, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Michael D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Casi was great and made a disappointing situation better. Made appt. in advance, drove 1 hr and service requested is a 1hr labor. waited 3.5 hrs knowing i was waiting and made an appt. not impressed.

9/10/2025

Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

PAYSON, AZ

Terence E|2022 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

I had to get my display replaced and as soon as the part ca me, I was contacted a nd they got my car in and back the same day.

9/10/2025

Terence, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

John S|2024 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Great

9/10/2025

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Larry P|2024 Chevrolet Blazer EV

Confirmed Service Customer

9/8/2025

Cassi was great. Very helpful although: problem was represented as fixed. It was not fixed however car was left outside overnight and returned with water spots from rain (not washed) driver side carpet was dirty. Not cleaned. Inconvenient need to return so problem can be corrected

RIO VERDA, AZ

Yunzhou C|2021 Chevrolet Camaro

Confirmed Service Customer

9/8/2025

Very good

9/8/2025

Thank you for your positive review. We're happy to have been of service to you.

Michael K|2025 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Dave was very helpful, and he looked for ways to provide a great service.

9/10/2025

Michael, thank you for taking the time to share your feedback with us. Drive safe and we'll see you on the road.

Business Response

Gilbert, AZ

Lexie O|2018 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

nice people and good service

9/10/2025

Lexie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

David G|2016 Chevrolet Impala

Confirmed Service Customer

9/10/2025

I got a new service manager Dave Drouin . I like him he is friendly and helpful.

9/10/2025

We appreciate you taking the time to leave us a response, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

Brian B|2025 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Kathy was great

9/12/2025

Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Montana C|2025 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

fast and easy

9/12/2025

Montana, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Lisa M|2024 Chevrolet Colorado

Confirmed Service Customer

9/11/2025

My service advisor was great!

9/12/2025

Lisa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Steven L|2017 GMC Acadia

Confirmed Service Customer

9/12/2025

Effort was great and informative

9/13/2025

Steven, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Casey S|2024 Chevrolet Trax

Confirmed Service Customer

9/13/2025

Thomas was great! He took care of me and my car friendly and prof

9/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

QUEEN CREEK, AZ

Nicole W|2024 Chevrolet Suburban 1500

Confirmed Service Customer

9/23/2025

Very friendly, and kept great communication while my vehicle was in their care for service.

9/10/2025

Nicole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Todd S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/11/2025

Came in for an oil change and the service was top notch.

9/12/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Anthony S|2025 Chevrolet Colorado

Confirmed Sales Customer

9/12/2025

It went very well we ended up with a new truck for what we were going to spend on a used one

ROBERTO REYES

9/13/2025

Anthony, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Heather L|2025 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

It was the best experience we have had a dealership. I wish there was more deals/sales to help us out. It was an unhappy reason we needed a new car. Leo did his best trying and I appreciate it

AMILCAR CHACON

9/13/2025

Heather, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

SAN TAN VALLEY, AZ

Carol P|2016 Chevrolet Camaro

Confirmed Service Customer

9/12/2025

They kept us informed of all of the changes.

9/13/2025

Carol, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

GILBERT, AZ

Gilbert S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Very knowledgeable about the vehicles. Very helpful dealing with me.

JAMES PITTMAN

9/13/2025

Gilbert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

GLOBE, AZ

Robert M|2018 Chevrolet Traverse

Confirmed Service Customer

9/13/2025

Not every appointment goes as planned. What I can count on is that everyone will work hard to make it right.

9/14/2025

Robert, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.

Wayne B|2023 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Chris was excellent as always.

9/15/2025

Wayne, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Mesa. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

Grant B|2026 Chevrolet Trax

Confirmed Sales Customer

9/16/2025

Had an amazing experience!

CARLOS ROJAS LOPEZ

9/17/2025

Grant, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Brandy M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/13/2025

I made my appointment with Amy to see my regular advisor Chris because my battery seemed to be struggling to start. Chris was so helpful and even identified a serious issue with my tires I was unaware of. He also made sure my vehicle was ready in time for our camping trip. I am sure there were others helping him that I don't get to meet, but made it all work. Such a great team there.

9/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Tom B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/15/2025

All was fine. What's unfortunate for me is that I'm older and from a time when your level of service was to be expected as the norm. For businesses to be always asking for validation for what should be baseline service standards has made me a little weary. Your staff did a nice job and I will be returning for future auto service.

9/15/2025

Tom, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Raymond F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Casi the service agent was great.

9/15/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

GOLD CANYON, AZ

Dennis L|2020 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Very good. Shane Wolfe is great for your company He is very good with his employees and his customers.

9/16/2025

Dennis, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCITON, AZ

Liz M|2024 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

The service was fast. Travis kept me informed in my vehicle’s progress.

9/16/2025

We are pleased to hear you had such a positive experience with us, Liz! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

Maria P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/17/2025

very nice people and efficient

9/17/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Donald P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/17/2025

Chris was great to work with.

9/18/2025

Donald, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa - Service! We are always more than happy to assist you if anything else comes up. Take care!

Brandon D|2026 Chevrolet Equinox

Confirmed Sales Customer

9/17/2025

Tyler was an amazing salesman. I’ll definitely recommend him and Mesa AutoNation.

TYLER PALMER

9/18/2025

Brandon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.

Business Response

FORT MOHAVE, AZ

Jaylynn H|2022 Chevrolet Blazer

Confirmed Service Customer

9/17/2025

Great serv

9/17/2025

Hi Jaylynn, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

Apache Junction, AZ

Kyle F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/17/2025

Tyler Palmer was the best car salesman I’ve ever dealt with. He was the most knowledgeable and honest that I’ve ever dealt with. The only reason I purchased a vehicle at AutoNation was because of Tyler. It was my first time meeting him, but as long as he is a car salesman, I will purchase vehicle from him.

TYLER PALMER

9/17/2025

Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! If you have any further questions, please give us a call. We're always happy to help!

Business Response

QUEEN CREEK, AZ

Timothy T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/18/2025

Everyone was friendly, professional and compassionate

EDWARDO RODRIGUEZ

9/18/2025

Timothy, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

APACHE JUNCTION, AZ

Corina S|2026 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

Every one involved did a great job, loving my Trax 2026,thank you Marty.!

MARTIN BATEMAN

9/19/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

TEMPE, AZ

Jon A|2019 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

Did great

9/20/2025

Jon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Michael B|2025 Chevrolet Trax

Confirmed Service Customer

9/21/2025

Great sevice and fast

9/22/2025

Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Cynthia S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/23/2025

I felt good about the deal. I received a fair trade in, and was advised of rebates and discounts which I qualified for. I was treated courteously by each person during the buying process. Gabriel, my salesman, took me on a test drive allowing me to be sure the car fit properly in my garage. He explained many features and answered all questions. Gabriel even followed up with me later. Thank you so much.

GABRIEL BOTTOMS

9/23/2025

Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APACHE JUNCTION, AZ

James C|2011 Chevrolet Malibu

Confirmed Service Customer

9/23/2025

Casi was a real pleasure to work with. She made sure to keep us in the loop and updated on everything that was going on and every step that was taken during our vehicle repair. Additionally, she clearly communicated in a way that we understood what was going, any delays, etc. We look forward to working with her again in the future!

9/24/2025

James, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Feel free to stop by if you ever need any more help.

Cortney P|2016 Chevrolet Tahoe

Confirmed Service Customer

9/21/2025

I brought my car in for an oil change and I thought all fluids were to be checked. I needed washer fluid and that wasn’t done. Seems crazy for $120

9/22/2025

Cortney, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 615-4500. We'd appreciate the chance to make your experience a positive one.

Business Response

QUEEN CREEK, AZ

Sherri B|2026 Chevrolet Trax

Confirmed Sales Customer

9/21/2025

No stress/pressure. Efficient and accommodating. Professional and thorough

PETER SCHUMACHER

9/22/2025

Sherri, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Herbert W|2021 Chevrolet Equinox

Confirmed Service Customer

9/22/2025

Friendly, fast kept. Me informed

9/23/2025

Herbert, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Michael K|2025 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

It was good. I got a loaner while they fixed my vehicle

9/24/2025

Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Gilbert, AZ

Diane V|2025 Chevrolet Trax

Confirmed Service Customer

9/24/2025

Friendly service.

9/25/2025

Diane, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Melani P|2017 Chevrolet Tahoe

Confirmed Service Customer

9/25/2025

Casi Lux went above and beyond to make sure all of our concerns were addressed. She was prompt in communicating with us. She helped us get in touch with the service director when AutoNation mobile let us down, and made sure autonation Chevy dealer took care of us. She helped get our car service completed quickly, and she was helpful in helping us get a loaner vehicle to assist with our large family in the meantime. Casi was always available- even when we dropped our car off slightly after 5pm without realizing the service center closed earlier than sales. She took care of us and was kind during the entire process. Casi is very experienced in the field and explained everything in detail, so we understood the process. I would recommend Casi for a raise and for upper management- it is rare to have someone who is passionate about what they do and to work hard to ensure outstanding service. Casi is somebody we would recommend to others to go to for excellent service.

9/26/2025

Melani, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Feel free to stop by if you ever need any more help.

Cody R|2017 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

Chris was very helpful and always made it a point to contact me with information.

9/26/2025

Cody, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Susan B|2020 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

I was told that u did a 10 point inspection. Which in the report it said my tires were all the same measurements. Which I found interesting, I had replaced 2 tires a couple years ago and 2 are the original Which had 69,000 miles on them. So not sure I can trust the rest of the report.

9/24/2025

We appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.

Georgina E|2020 Chevrolet Bolt EV

Confirmed Service Customer

9/25/2025

Everything went fine. My car was fixed quickly and I was kept informed constantly of what was happening by my service manager.

9/26/2025

Hello Georgina, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Glen G|2021 Chevrolet Corvette

Confirmed Service Customer

9/25/2025

Service advisor kept me informed as required

9/26/2025

We are pleased to hear you had such a positive experience with us, Glen! Drive safe, and we'll see you on the road.

Business Response

FOUNTAIN HILLS, AZ

Christine S|2022 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

I was given excellent service . Chris was very attentive to my needs and took care of my problem. The service was done quickly and was able to get .y car the sa.e day.

9/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APACHE JUNCTION, AZ

Martin G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/29/2025

Very informative.

9/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Carloyn M|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/29/2025

The service rep FAILED in explaining adequately the issues with my vehicle. Nor the steps taken in the diagnostic process. He left me with the feeling it was a take it or leave it situation and there was no need to explain in detail. I also ask Ed for a price quote or the most extreme situation on the possible cost of repairs. He said he would call back with the quote. Only to call back and state he could not get all the pricing for the request. And cut me off after I started to ask why I just got frustrated enough to hang up and wait till the following morning and call the service manager for the complete break down on the issues. When my short conversation was over with him and all was explained in detail was I satisfied at the need the make the necessary replacement of parts. If the service rep. Had done the same the day before instead of the attitude I would have given the fully satisfied ratings. He needs further training in customer relations.

9/30/2025

Carloyn, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 615-4600.

Business Response

STONINGTON, CT

Patsy C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

I knew what vehicle I wanted to buy before I found it on AutoNation's webpage. I made an appointment to see it, test drove it and decided to buy it, in and out in 1.5 hours! The easiest auto buying process I have ever experienced.

JOSHUA MANN

9/26/2025

We are pleased to hear you had such a positive experience with us, Patsy! Don't hesitate to call us if you ever need anything. Be safe on the road!

Joseph R|2020 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

I brought my car for service because of warnings I was receiving on the dashboard. The battery was determined to be the issue. Along with some other senses that require the vehicle to be kept for two nights. I was disappointed in the fact that my radio seem to be reset and I had to re-enter enter all my favorite stations and in addition my phone is no longer connected to my car, and I am having difficulty reconnecting it. I was not prepared or informed that this would happen with the changing of the battery.

9/25/2025

Joseph, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Michelle M|2018 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Another excellent service experience at this dealership.

9/28/2025

We are pleased to hear you had such a positive experience with us, Michelle! Feel free to stop by if you ever need any more help.

Samantha A|2021 Chevrolet Trailblazer

Confirmed Service Customer

9/26/2025

Everything was completed.

9/28/2025

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

William H|2026 Chevrolet Corvette

Confirmed Service Customer

9/28/2025

Marty helped me purchase a special gift for my Wife, a 2026 corvette. He kept me well informed through the process and make the paper signing so easy. I really appreciate all his assistance.

9/28/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GILBERT, AZ

David F|2017 Chevrolet Corvette

Confirmed Service Customer

9/28/2025

Estimated completition time was accurate, shuttle arrival for pickup at my home was timely and the service writer, Casi Lux, was very pleasant to work with. A good experience for me.

9/29/2025

David, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jennifer B|2025 Chevrolet Trax

Confirmed Service Customer

9/29/2025

They were helpful and kind

9/30/2025

Jennifer, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

FORT DEFIANCE, AZ

Lisa C|2015 Chevrolet Impala

Confirmed Service Customer

9/30/2025

Was my first time with this service department got a say they were great

10/1/2025

Lisa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Apache junction, AZ

Chase S|2022 Chevrolet Traverse

Confirmed Service Customer

10/6/2025

Thomas is the best

10/6/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Kenneth K|2021 GMC 1500 Sierra

Confirmed Service Customer

10/6/2025

OK

10/7/2025

Kenneth, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

James M|2021 Chevrolet Trailblazer

Confirmed Service Customer

10/6/2025

Excellent service, thank-you

10/7/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Mesa - Service and we hope to see you again soon!

Todd R|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

First I was not notified that the service department was under resourced and need multiple days to diagnose my vehicle. When the vehicle was returned there was not a clear process to complete payment and pick the vehicle; instead I had to ‘find’ my service tech to check out. The service that was done left the driver’s seat loose which I can only assume is because they did not tighten down the bolts of the chair. I am more disappointed because I paid several thousand dollars for extra warranty and the service received was not worth what I paid! I will be looking for another dealership to service my vehicle.

10/8/2025

Todd, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

QUEEN CREEK, AZ

Lindsay A|2024 Chevrolet Tahoe

Confirmed Service Customer

10/8/2025

It look 3.5 hours for an oil change. I was told on the phone when I booked the appointment it would be an hour. I called the finance department to get a refund in my oil change package so I can get my oil changes else where, I never received a call back.

10/8/2025

Lindsay, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

FLORENCE, AZ

David S|2024 Chevrolet Corvette

Confirmed Service Customer

10/8/2025

Casi was very helpful. It was my first time having service done on my Corvette and she gave me some good hints on some driving changes I should consider.

10/8/2025

We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

Bekah C|2019 Chevrolet Bolt EV

Confirmed Service Customer

9/29/2025

Travis is always very helpful!

9/30/2025

Bekah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Sanjay P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/4/2025

Excellent support and service.

Bill Kelley

10/6/2025

Sanjay, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CHANDLER, AZ

Waylon D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/6/2025

Super helpful and completed all necessary repairs quickly.

10/6/2025

Waylon, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Gilbert, AZ

Samuel H|2025 Chevrolet Traverse

Confirmed Sales Customer

10/6/2025

I have bought a lot of cars and trucks in Arizona over the years of owning 3 companies. This experience was probably one of the easiest I have had. I usually worked with the same salesman because we bought so many vehicles each year. So no pressure . Working with Brian Cain was not like dealing with a pushy gotta make a one time sale. No pressure, relaxed and comfortable. This guy is good. For one of our companies, Aero Design And Mfg I was the CEO but I also did the sales and marketing. I would have hired Brian for this position.

Brian Kain

10/6/2025

Samuel, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Leann B|2024 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Love you all

10/8/2025

We are pleased to hear you had such a positive experience with us, Leann! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Robert F|2009 Chevrolet Silverado

Confirmed Service Customer

10/8/2025

Excellent

10/8/2025

We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Nathan W|2020 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Excellent

10/9/2025

Nathan, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GOLD CANYON, AZ

Bruce D|2020 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Very good communication.

10/9/2025

Bruce, your satisfaction is our top priority. We look forward to your next visit! Take care!

Manuel C|2020 Chevrolet Camaro

Confirmed Service Customer

10/8/2025

Great experience all around.

10/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

GILBERT, AZ

Michael S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

Best deal at a dealorship in 20 years now lets see how this 2.7 turbomax 4 cycl performs and lasts..

JUSTIN MATUSOW

10/9/2025

Michael, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Roberta B|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Quick and inf

10/9/2025

Roberta, thank you for your positive review. We're happy to have been of service to you.

Business Response

APACHE JUNCTION, AZ

Concepcion C|2021 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

They were completed around an hour and half - and I was able to go to work on time.

10/9/2025

Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Terry J T|2025 Chevrolet Blazer EV

Confirmed Service Customer

10/8/2025

Work was completed in a timely manner.

10/9/2025

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

Business Response

SUN LAKES, AZ

Mary K|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/9/2025

Appt time was 8:00 am / delay in servicing vehicle (past 8:00am) // Also on paper work it was checked that vehicle needed a new Cabin Air Filter. We changed Cabin Air Filter at another service outlet 4 weeks ago -- so it is brand new. Engine Air Filter was also checked as needing replacement - We had it inspected 4 weeks ago and it did not need replacement. Called the dealership on this issue and they admitted these filters were not inspected by service department staff.

10/9/2025

Mary, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Austin H|2023 Chevrolet Bolt EV

Confirmed Service Customer

10/11/2025

Travis was awesome, I really appreciate his effort and his demeanor, he was honest and upfront and took my service seriously. thanks!

10/11/2025

Austin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Matthew S|2026 Chevrolet Equinox

Confirmed Service Customer

10/12/2025

I really wanted to be happy with the service I received on my 2024 Traverse, but any way you look at it, it was a very disappointing experience. First of all, it was extremely frustrating to even get an appointment, so I drove for several weeks with warning indication lights. The problem that led to making an appointment was sensor malfunctions that would show all separately the front side and rear collision systems not available, and that they required service. Nothing occurred that would create that (accidents, etc.), the warnings would come on periodically and then to the point that they would constantly circle and not be able to clear. I finally spoke with an actual advisor (Robert Adams) and not just the service scheduler and made arrangements to drop off my car. As the initial appointment was for early Monday morning on July 28th, I told him I would drop it off to the service lane and utilize the night drop box the night before. Robert never advised me that the lot to access the service lanes gets locked at any time, so I came up (a 20-minute drive each way from my house) around 7pm and found the gates to be locked and no space available near the entrance due to the manner other service customers parked to safely leave my car. I returned home and made a new plan. The next morning I arrived before 8am to drop off my car for it's 8:30 appointment and informed Robert that I needed the shuttle to work and I told him about the drop-off situation. His response, "oh, they must have gone home early". I needed to be to work by 9:30, so I thought an hour and a half would be adequate as my work is not far from the dealership, however, I didn't even get on the shuttle until well after my shift started. After the shuttle driver dropped me off at work, he proceeded to park and sit in the parking lot of my employment for at least 10 minutes. I was without a vehicle for a few days which is a struggle for a working mother of 3 that needs a vehicle for everyday life. When Robert realized it wasn't going to be an easy fix, arrangements were made for a dealer vehicle loaner. I had the first of 3 loaners for only a few days when the rear driver side tire had a side wall blowout with less than 685 miles. I immediately called the dealership and left a message for Robert as he was unavailable (I have OnStar and roadside on my car but I wasn't clear what the procedure was for the loaner). I was fortunate that my husband was able to leave work and come help me change the tire to the spare so I could return to work (it was midday and I was traveling on a busy street between my 2 work locations- nothing was hit or runover, the tire just "popped" and deflated). Robert did return my call several hours later and instructed me to bring the car back to the dealership to exchange for a different loaner. The bonus was that I got to pay $250 for a faulty tire. I received the new loaner from Stacy (she was out when I got the first one) and she was quite honestly the only bright spot of the experience- she was understanding and very helpful and very, very kind. The overall communication from Robert was horrible- majority of the time if I heard anything about my car, it was because myself or my husband would text for information. After a few weeks, Stacy called as it was time to renew the loan lease for the second or third time and she was able to convince Robert to give us more information. The response was always something along the lines of "the tech is going through wire by wire trying to figure out the problem, the tech has to talk to GM service to figure it out, we ordered a part and it's on the way, took if for another test drive and the problem is still there, or we fixed it but now a new warning is showing up", and so on. Finally on September 25th, Robert texted that my car was finished!! Keep in mind the original appointment was July 28th. I went to the dealership to get my car on 9/25- after turning in the loaner I went to Robert's office and I was kind of shocked at the lack of remorse for how the whole experience was handled. His response to me was "I can't close out the service yet because the warranty person is on vacation so I'll have to send you the paperwork. So if you have another problem in the next few days we'll continue on this ticket. Sorry it takes time to work with GM service". When I got in my car, it had tools left in it and the dash was covered in work grime and dust. I was also surprised that loaners are required to be returned with a full tank of gas but my car was returned to me almost empty after several test drives. I also have a decent sized scratch on the hood that wasn't there prior to dropping it off for service but as a walk around wasn't completed at the time of pickup, I realize I can't pinpoint when it happened. I'm very grateful that I was given loaner vehicles (3 in total), but it is so frustrating to me that this happened on a car that was less than a year old. And by the way, I still haven't received the paperwork to close out the service and tell me what was actually done on the vehicle. I did mention to Robert that it's also upsetting that the car will be due for service soon after I get it back and he didn't make any attempt to remedy that or say I can schedule that to be done while it's still at the dealership. After 8 weeks without my car (that I still love) and this experience, I strongly doubt that I will consider a Chevrolet in the future. Incredibly unfortunate as I am now in the market to add another car to my family.

10/13/2025

Matthew, we regret to hear that you had this experience with us. Please contact us at (480) 615-4600 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

GILBERT, AZ

Jillian P|2021 Chevrolet Camaro

Confirmed Service Customer

10/15/2025

This was the best experience to date with the service department.

10/15/2025

Jillian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APACHE JUNCTION, AZ

Ralph G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/8/2025

They answered any questions I had. I was in and out with a new truck in 3 hours.

CARLOS ROJAS LOPEZ

10/9/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

KEARNY, AZ

Jeffrey N|2020 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

David was great. Everything done that was asked. Happy with our service.

10/13/2025

We are pleased to hear you had such a positive experience with us, Jeffrey! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Apache junction, AZ

Sierra A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/13/2025

Austin bacon got me in quick and got my truck serviced. He gave me an inspection showing me additional items and explained them all to me.

10/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Travis C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Better than I had expected

10/14/2025

Travis, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Norma S|2025 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

service rep was very friendly and helpful. vehicle was ready earlier than expected.

10/14/2025

Norma, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Adriana O|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

Dave was excellent. service was fast and worry free. thank you Dave for taking care of me and the equinox

10/14/2025

Adriana, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Travis T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

James was amazing and we had a great experience purchasing multiple vehicles from AutoNation Chevrolet Mesa.

JAMES PITTMAN

10/14/2025

Travis, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

GILBERT, AZ

Colleen D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

I bought 4 new tires and got one free!

10/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Cameron D|2021 Chevrolet Traverse

Confirmed Service Customer

10/15/2025

Austin was great. He was very personable and informative.

10/16/2025

Cameron, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Shelly E|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

Pleasant staff and completed sooner than expected

10/15/2025

We are pleased to hear you had such a positive experience with us, Shelly! Don't hesitate to call us if you ever need anything. Be safe on the road!

Pepper C|2021 Chevrolet Traverse

Confirmed Service Customer

10/15/2025

It was amazing. Thank you!

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Gerald D|2023 Chevrolet Corvette

Confirmed Service Customer

10/16/2025

Awesome. Dave the service dealer I was assigned to was very cordial and courteous. Good experience. Thanks

10/16/2025

Gerald, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Tom S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/20/2025

The entire staff was professional and kept me informed of progress

10/20/2025

Tom, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APACHE JUNCTION, AZ

Terry R|2026 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Great experience, Roberto was good. Love the new Equinox.

10/21/2025

It means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Tylor H|2026 Chevrolet Equinox

Confirmed Sales Customer

10/20/2025

The absolutely best buying experience ever. No pressure and no rush. Test drove multiple used cars and moved ourselves towards new. Justin was a fantastic person to deal with. He had cars ready to go for our appointment. Never had to chase down a lost car from the internet. General manager Shane Wolfe was extremely nice and made sure we could take advantage of the GM credit card discount. Brandon in finance was very knowledgeable and friendly.

JUSTIN MATUSOW

10/21/2025

Tylor, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Carol H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/20/2025

I had been considering a used vehicle elsewhere but found the pricing was less than I thought on a new one. Pierce, at Automation Mesa, showed us several vehicles and was very knowledgeable on the Trailblazer I chose. The team worked with us on interest and financing until we were satisfied. I've been a Ford owner my last 3 vehicles but you now have a loyal customer with Chevrolet.

PIERCE KONCZ

10/21/2025

Carol, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Isabelle C|2023 Chevrolet Traverse

Confirmed Service Customer

10/22/2025

They are very nice

10/22/2025

Isabelle, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Bruce S|2024 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Very Professional Service Agent

10/17/2025

Bruce, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

James N|2020 Chevrolet Traverse

Confirmed Service Customer

10/17/2025

Service was completed in considerably less time than we were initially told.

10/18/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Frank D|2025 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

As usual the experience was perfect, starting with the service department. Chris in lane 2 is always on the ball and gets you in and out. The whole crew from the GM Shane, and the rest of the crew are respectful and on point. There is a reason I have always bought CHEVROLET and always bring my vehicles to their dealership

10/19/2025

Frank, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Mesa. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

Business Response

APACHE JUNCTION, AZ

Thomas C|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/19/2025

Great communication and help getting things done

10/19/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Luis C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

N/A

10/20/2025

Luis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Daniel W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/21/2025

very easy

Brian Kain

10/22/2025

Daniel, your satisfaction is our top priority. Drive safe, and we'll see you on the road.

Business Response

APACHE JUNCTION, AZ

Rosetta P|2020 Chevrolet Blazer

Confirmed Service Customer

10/22/2025

Fast and professional service!

10/22/2025

We are pleased to hear you had such a positive experience with us, Rosetta! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

William O|2026 Chevrolet Traverse

Confirmed Sales Customer

10/24/2025

Sydney our sales rep has a great personality and very helpful and knowledgeable with what we needed. We will recomend her to friends made out experience enjoyable.

Sydney Hague

10/25/2025

William, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.

Business Response

APACHE JUNCTION, AZ

Matthew T|2017 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Dave was an awesome guy to work with! So far the car seems to be perfect more or less

10/25/2025

Matthew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SCOTTSDALE, AZ

James T|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Everyone is so nice and the service to my truck was completed on time

10/23/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GLOBE, AZ

Judith J|2019 Chevrolet Trax

Confirmed Service Customer

10/24/2025

Fast and efficient.

10/24/2025

Judith, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Frederick E|2011 Chevrolet Silverado

Confirmed Service Customer

10/24/2025

had a oil change, made appointment for 10:30 am, arrived at 10:00 , was told it would take 2 1/2 hours, which I thought was too long, it took 3 1/2 hours, and the didn't wash my truck. was not a good experience as other customers I was talking too had the same or worst wait times.

10/24/2025

Frederick, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (480) 615-4500. We'd appreciate the chance to make your experience a positive one.

Marilyn C|2024 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Austin, my Service Tech, was very nice and explained what would be done, and how long my oil change, etc, would take. He reached out to me upon completion, and took care of the final details.

10/25/2025

We appreciate you taking the time to leave us a response, Marilyn! If you ever need help, just give us a call. Happy motoring!

Luis D|2025 Chevrolet Traverse

Confirmed Sales Customer

10/24/2025

Excellent service from beginning to end

ROBERTO REYES

10/25/2025

We appreciate you taking the time to leave us a response, Luis! Feel free to stop by if you ever need any more help.

Business Response

BUCKEYE, AZ

Kristie P|2026 Chevrolet Trax

Confirmed Sales Customer

10/24/2025

Great customer service

AMILCAR CHACON

10/25/2025

Kristie, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Ted S|2025 Chevrolet Blazer

Confirmed Service Customer

10/27/2025

Was able to get in for Oil change without an appointment but when bill came and with my 10% off coupon it was $123.00 for 6 quarts oil and tire rotation ( which i didnt ask for - just oil change ) I said " $123 for an oil change ?" - all is good but I sure won't come back for service - not at those rates - I can get that closer to me at Chevy dealer for about $90 cheaper .

10/27/2025

Ted, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 615-4600 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SURPRISE, AZ

David C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/27/2025

Sales Rep, James, made our shopping experience easy, informative and fast. This was followed up with a quick interaction with the finance representative and finalization of the purchase agreement. We have purchased our last three vehicles from this dealership and will highly recommend them to our family and friends.

JAMES PITTMAN

10/27/2025

We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

ROOSEVELT, AZ

Andrew T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/24/2025

Justin was great to work with as well as Vinny in finance. Unfortunately, no one went over the features of the vehicle at delivery. I was given the keys by one of the porters and sent on my way.

JUSTIN MATUSOW

10/25/2025

Andrew, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

QUEEN CREEK, AZ

William S|2023 Chevrolet Traverse

Confirmed Service Customer

10/24/2025

Well organized

10/25/2025

William, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jennifer L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Service was quick

10/25/2025

Jennifer, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Stan M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/24/2025

Friendly and professional

10/25/2025

Stan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Clarise A|2018 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

We called to schedule an appointment and were told to bring in our vehicle the next day 10/14/2025 at 7 am. Once there we were told they would not be able to bring our vehicle in until Friday 10/17 at the earliest but more than likely not until Monday 10/20. That was a total shocker to us. Being from Maine we are used to making an appointment and bringing in our vehicle to be seen on the day of appointment..... We finally get a call on Monday after I inquired as to when our vehicle would be ready and then given an estimate and told vehicle would be ready on Wednesday 10/22/2025. Inquired after noon on Wednesday as to when vehicle would be ready. Told tech was working on it and hopefully it would be ready for pickup later in the day. Received call at 5:15 that vehicle was ready for pickup but they close at 5:45. We made it there to pick up our vehicle before closing. Problem is this is our only vehicle here in Arizona and had neighbors gracious enough to lend us a vehicle to use. In informing the Tech that this Is our only vehicle his response was we have a shuttle to give you a ride home if within 10 miles.

10/25/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APACHE JUNCTION, AZ

Pedro D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/24/2025

The Dealership and service advisors are great. However my truck had chronic issues.

10/25/2025

Pedro, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

PHOENIX, AZ

William S|2025 Chevrolet Corvette

Confirmed Service Customer

10/27/2025

New 2025 C8 3LT Stingray convertible. Austin was great point of contact for service department. Fit and finish - 3 issues: 1) Rear camera housing paint imperfection = resolved with buff out. 2) Passenger door out of alignment by ~1/8" = resolved as now aligned properly 3) Left rear fender 1/8" out of alignment with rear bumper = NOT RESOLVED so going to purchase EOS fender skirts for $500 to cover imperfection.....

10/27/2025

William, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Amy K|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/27/2025

Wait is too long!

10/27/2025

Amy, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PERIDOT, AZ

George G|2024 Chevrolet Suburban 1500

Confirmed Service Customer

10/27/2025

All went well, very pleasant staff

10/28/2025

George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Spencer S|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/27/2025

Austin Did an amazing job need more like him

10/28/2025

Spencer, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CASA GRANDE, AZ

James A|2014 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Prompt curtious .

10/29/2025

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Kevin D|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/29/2025

Over all, with the amount if money I spent, the experience was ok. Picking up my truck before closing was disappointing. I was standing around for a good 10 minutes before a service advisor helped me (there was no one waiting). After paying my large bill, I inspected my truck. There was a lot of greasy finger prints on the driver door as well as my steering wheel. My engine bay was a mess as well. Looked like coolant had spilled all over the place as well as finger prints. With the amount of money I spent, I would expect my truck to be clean. Especially where all the work was done.

10/29/2025

Kevin, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (480) 615-4500 when you have a chance. Thank you, and we look forward to hearing from you.

Mike J|2021 Chevrolet Camaro

Confirmed Service Customer

10/29/2025

Very friendly and professional service

10/29/2025

Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Diane K|2013 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

Good experience

10/30/2025

We are pleased to hear you had such a positive experience with us, Diane! We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

Apache Junction, AZ

Seth C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Dave helped us me and was very communicative. Appreciated very much.

10/31/2025

Thanks for your praise and kind comments about our Dave. If you have any further questions, please don't hesitate to reach out!

Jasen P|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/31/2025

Quick and easy

10/31/2025

Jasen, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Cynthia S|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/27/2025

I had an appointment for a recall issue. There was no problem, so I picked up my car and went on my way. Everything went smoothly.

10/28/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

APACHE JUNCTION, AZ

Rick R|2026 Chevrolet Trax

Confirmed Sales Customer

10/27/2025

Marty and Jordan were awesome.

MARTIN BATEMAN

10/27/2025

Rick, thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

QUEEN CREEK, AZ

Nicholas C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/28/2025

fixed my truck. works good as... after new.

10/29/2025

Nicholas, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

QUEEN CREEK, AZ

Hazel E|2023 Buick Envision

Confirmed Service Customer

10/28/2025

Very understanding and listen to requests. Was apologizing for the long delay in service. Advisor Austin Bacon was kind hearted and took care of any issues right away.

10/29/2025

Hazel, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Manny D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/29/2025

It was good.

10/29/2025

Manny, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Steven T|2024 Chevrolet Trax

Confirmed Service Customer

10/29/2025

Agent was very helpful to get everything done and communicated everything that was needed.

10/30/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Paul Y|2024 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

Great customer service and transportation provided.

10/30/2025

We are pleased to hear you had such a positive experience with us, Paul! Drive safe, and we'll see you on the road.

Robert H|2022 Chevrolet Camaro

Confirmed Service Customer

10/31/2025

Excellent service

11/1/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Maria P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

very nice people

11/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Michele M|2023 GMC Acadia

Confirmed Service Customer

10/31/2025

It should not take 2.5 hours for an oil change appointment. When I arrived there was not a single car in any of the bays. It should have been an hour tops with the inspection. Then they proceeded to tell me things needed replaced or fixed that were recently fixed or replaced within the last couole weeks. I have absolutely no trust in their ability to tell me what is wrong with my vehicle and that's sad, I will continue taking it in until I have used my free oil changes and then will go to Gunnels for all my needs. They are an honest family owned business who you can trust.

10/31/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4500 to discuss your concerns, as your satisfaction is of utmost importance to us.

John H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/31/2025

Greeted us when we arrived and completed the requested work

11/1/2025

John, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SANFORD, MI

James C|2024 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Very happy with service yesterday.

11/1/2025

James, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Mary O|2024 Chevrolet Traverse

Confirmed Service Customer

10/31/2025

Nice waiting area

11/1/2025

Thank you so much for your positive comments about AutoNation Chevrolet Mesa - Service! We hope to see you soon!

Kenneth K|2026 Chevrolet Colorado

Confirmed Sales Customer

11/3/2025

Excellent communication and professionalism throughout. Cudos to Justin and Brett!

JUSTIN MATUSOW

11/3/2025

Kenneth, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

GOLD CANYON, AZ

Tom K|2023 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

Knowledgeable, courteous, and helpful staff. The technician who helped us knew what she was doing. You were able to complete our service and return the vehicle 3 days earlier than originally estimated.

11/4/2025

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Irma M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Great communication from Austin

11/4/2025

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

KEARNY, AZ

Channon G|2026 Chevrolet Equinox

Confirmed Sales Customer

11/4/2025

Tyler was amazing! Friendly and knowledgeable. Jordan was helpful with paperwork too.

TYLER PALMER

11/5/2025

Channon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

CHANDLER, AZ

Michael J|2026 Chevrolet Equinox

Confirmed Sales Customer

11/6/2025

Excellent Experience. The team at Autonation Chevy worked with me to ensure I got exactly what I was looking for.

JAMES PITTMAN

11/6/2025

Michael, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Robert N|2014 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/7/2025

I arrived from out of state with an emergency repair. I had only 3 days before I needed to vacate the RV park. Jimmy Rowe listened to my problem and marshaled the team to effect the needed repairs. This was extraordinary effort and allowed my wife and I to resume our trip. A big thank you to the Mesa AutoNation team!

11/8/2025

Robert, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

BEAVERTON, OR

Michael N|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Casi kept me well informed during the service process. After the initial inspection I was provided additional options and a quote for the additional work. It was also nice to get a clean vehicle returned back to me.

11/1/2025

Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Pedro A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/31/2025

Great dealership

11/1/2025

Pedro, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

John S|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/2/2025

very good and kept informed

11/2/2025

John, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Abbe B|2024 Chevrolet Colorado

Confirmed Service Customer

11/5/2025

I made the appointment and brought the truck in. Jimmy took care of everything. It was nice.

11/5/2025

Abbe, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Daniel C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

It took 4 trips to include 2 completely wasted trips to get the front sensors on the truck I had just purchased from your dealership replaced. Terrible service and nothing was done to make it right.

11/5/2025

Daniel, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Kirk G|2021 Buick Enclave

Confirmed Service Customer

11/5/2025

Fast and professional.

11/6/2025

Kirk, we're glad everything was completed quickly and to your satisfaction! Don't hesitate to call us if you ever need anything. Be safe on the road!

Kirk F|2026 Chevrolet Colorado

Confirmed Sales Customer

11/5/2025

I dealt with Eduardo or “Eddie” the sales rep. He was friendly and professional. I’d recommend him to someone who I knew if they were looking to get a car.

EDUARDO LEON

11/6/2025

Kirk, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Thanks for the recommendation! If you ever need help, just give us a call. Happy motoring!

Business Response

GILBERT, AZ

Candice M|2025 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Was completed in a timely fashion; Service manager kept me informed during the entire process

11/6/2025

Candice, we're glad everything was completed quickly and to your satisfaction! Feel free to stop by if you ever need any more help.

Janet A|2022 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Professional

11/7/2025

Janet, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

Cindy S|2017 Chevrolet Tahoe

Confirmed Service Customer

11/7/2025

Casi Lux was our service advisor and she did an excellent job in dealing with our warranty company and also keeping us updated on our vehicle repair process! Great service with everything! I would highly recommend!

11/8/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Tim K|2023 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Everything went smoothly. It did take two hours to get an oil change which I thought was long time to wait since they didn’t have to rotate my tires, I turned that down since they wanted to charge me $25.00 for the rotation. I just went to Discount Tire and since I purchased tires from the in the past the rotated my tires for free.

11/8/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Kathryn S|2026 Chevrolet Trax

Confirmed Sales Customer

11/8/2025

I love my new car. That being said, I walked in knowing the exact vehicle, exact GM family pricing, and how much they were giving me for my trade -- it should not have taken 3 hours to complete the transaction when I had an 800 credit score. Also, the exorbitant amount of "warranties" offered during the signing process was absolutely ridiculous.

EDWARDO RODRIGUEZ

11/9/2025

Kathryn, thank you for taking the time to leave us feedback. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Business Response

GLENDALE, AZ

Jerry F|2023 Chevrolet Colorado

Confirmed Service Customer

11/8/2025

Great in and out no problem

11/9/2025

Jerry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Zachary S|2018 Chevrolet Trax

Confirmed Service Customer

11/10/2025

Fine

11/10/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Dathan S|2024 Chevrolet Suburban 1500

Confirmed Service Customer

11/10/2025

The service was fast and efficient, which is a shame because I was really starting to memorize the endless loop of wired canned TV programing being run in the waiting room. The complimentary coffee was surprisingly good, and the chairs were almost as comfortable as my couch at home. I nearly asked if I could pay to stay longer. Great mechanics, even better entertainment options

11/10/2025

Dathan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Kevin G|2015 Chevrolet Colorado

Confirmed Service Customer

11/10/2025

Everything was taken care of and consulted me along the way about repairs that are needed.

11/10/2025

Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Pj P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/9/2025

Great service

11/10/2025

Your satisfaction is our top priority. We hope to see you soon!

Jerry K|2022 Chevrolet Suburban

Confirmed Service Customer

11/9/2025

This is the worst experience, keeping my truck for 7 -8 days diagnosing it after 5days and the whole time o didn’t hve a vehicle is crazy. Why can’t u take the vehicle - book it when u r ready o work on it. Is it not unprofessional to come to pick car and the the Maintainance manager started charging me for tire rotation, which I never asked for. He didn’t know was on warranty to pay the bile and he asked me to pay full amount. He had to get other people to tell him what to do and I never finished it he task.

11/10/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (480) 615-4600 at your earliest convenience and we will do our best to resolve this with you.

Bruce G|2023 GMC Sierra 1500

Confirmed Service Customer

11/9/2025

Great guy used to work with

11/10/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVAGE, MN

Carlos M|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

11/10/2025

Very nice customer service, very clean.

11/10/2025

Carlos, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

Fountain hills, AZ

Lorie V|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

Everything was great you helped out and everyone was awesome

11/11/2025

Lorie, your satisfaction is our top priority. We hope to see you soon!

Business Response

Morenci, AZ

David L|2026 Chevrolet Trax

Confirmed Sales Customer

11/12/2025

Ian Stanley, Brandon Bryant was Amazing.

IAN STANLEY

11/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

SAN TAN VALLEY, AZ

Tina Y|2019 Chevrolet Blazer

Confirmed Service Customer

11/16/2025

Tom in service explained everything including the time to take care of warranty and non-warranty service needs.

11/17/2025

Tina, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Bruce M|2020 Chevrolet Traverse

Confirmed Service Customer

11/16/2025

It was great, timely and done as scheduled

11/17/2025

Bruce, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Michael N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

I had a great experience people were very nice and made it a great day

ROBERTO REYES

11/17/2025

We are pleased to hear you had such a positive experience with us, Michael! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SUPERIOR, AZ

Maria P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

people very nice

11/19/2025

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Christopher F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/19/2025

Quick transaction

ROBERTO REYES

11/19/2025

Christopher, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

QUEEN CREEK, AZ

Jarhett D|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

Gabe was awesome and super helpful with my needs.

GABRIEL BOTTOMS

11/19/2025

Jarhett, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

Arne T|2021 Chevrolet Camaro

Confirmed Service Customer

11/19/2025

Got shift to park problem fixed ( glad I bought the GM extended warranty) Second thing they did screwed us up but good. I had them change the coolant fluid. Drove out t Yuma to see out niece and it was about 90 degrees, no AC. Next morning went to our dentist in Mexico about 20 minute drive, engine light came on, cold hot gauge didn't move off of C, started smelling hot, shut car off and the fan kept running. Got into service at the Chev dealer in Yuma at 10:30 left at 2:30 problem fixed. The thermostat stuck because whoever worked on the car didn't bleed the system correctly ( their words ). Furthermore the is two recalls on the car that was never mentioned or noted when I hav=d the car in for service work for almost two full working hour days. My take on this, I will never come back to Autonation Chevrolet dealer again. (period ) your service work cost us 4 hours of our time out on the road that could have happened out in the middle of AZ where we would have really been stuck and not in a safe situation. We were fortunate that it came to a head and engine light and hot smell happened close by ( 6 -10 miles from a dealer that could help us on a Saturday while they were booked solid knowing that we were traveling back home. I thanked that service writer and made sure his boss found out about how wonderful we were taken care of under a stressful situation for us.

11/20/2025

Arne, we regret to hear that your experience with us was not a more positive one. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

WATERVILLE, MN

Dennis B|2020 Chevrolet Colorado

Confirmed Service Customer

11/19/2025

I was very happy with services

11/19/2025

Dennis, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Douglas P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

Very efficient and thorough

11/20/2025

Douglas, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LITCHFIELD PARK, AZ

Kathleen C|2024 Chevrolet Trax

Confirmed Service Customer

11/12/2025

Austin, my service rep was very courteous and explained everything the car needed. Only wish the coupons received covered more of my costs involved.

11/12/2025

Kathleen, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Rich B|2021 Chevrolet Corvette

Confirmed Service Customer

11/14/2025

Went great !

11/14/2025

We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

Business Response

QUEEN CREEK, AZ

Philip L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/14/2025

All is fine, thank you

11/15/2025

Philip, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Barbara M|2024 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

The team was professional and friendly.

11/18/2025

Barbara, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

QUEEN CREEK, AZ

Keith T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

Fast, friendly and efficient! They got me in next day at 2pm and I had the truck back by 5pm.

11/18/2025

Keith, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sean F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

I could not have been more happier with Martin Bateman’s help and knowledge of the sales process!

MARTIN BATEMAN

11/18/2025

We are pleased to hear you had such a positive experience with us, Sean! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AVONDALE, AZ

Merle R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

We were very satisfied with the customer service that was provided during our recent purchase of our new vehicle.

11/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Mesa - Service and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GLOBE, AZ

Virginia M|2023 Chevrolet Traverse

Confirmed Service Customer

11/20/2025

Advisor was helpful

11/20/2025

We appreciate you taking the time to leave us a response, Virginia! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

KEARNY, AZ

Cheri C|2024 Chevrolet Blazer

Confirmed Service Customer

11/20/2025

Friendly service advisor Jimmy. This was our first visit to this dealership. Thanks.

11/20/2025

Cheri, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

Thomas M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/20/2025

AutoNation - Mesa is a great dealership and the sales personnel there are very easy to work with!

JOSHUA MANN

11/20/2025

Thomas, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

FLORENCE, AZ

Fred G|2025 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

This was a new car service offered by GM. Auto-nation of Mesa handled the service well, did the job on time, and completely.

11/21/2025

Fred, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (480) 615-4500 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

Eric J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

Fant

ROBERTO REYES

11/21/2025

Eric, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

GILBERT, AZ

Donna S|2022 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

My service person Tom Mucilli was si.ply the best. He answered all my questions without hesitation.

11/22/2025

Donna, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nancy B|2025 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

Everything was great except we had to wait an hour for the shuttle to pick us up after the oil change was completed.

11/22/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

LESTER PRARIE, MN

Carl O|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/22/2025

Dealership was fine. I would have likely given 4 to 5 Stars if not for the fact the Recall work did not include replacement of the superceded parts which I understand to be the "root cause" of the problem. I was disappointed to find out only a software change / update was to be performed - not sure if that was solely / partially on the Dealership or "mandated" from GM ("higher up").

11/22/2025

Carl, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 615-4600. We look forward to hearing from you.

Business Response

APACHE JUNCTION, AZ

Sarah F|2022 Chevrolet Equinox

Confirmed Service Customer

11/22/2025

N/A

11/23/2025

Sarah, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Noel M|2024 Chevrolet Malibu

Confirmed Service Customer

11/23/2025

I can count on my vehicle being repaired properly.

11/23/2025

Noel, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Chris H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

It was a good experience, Casi. assisted me with my vehicle.

11/22/2025

Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa - Service. Thank you again for choosing AutoNation Chevrolet Mesa - Service and we hope to see you again.

Clarence N|2025 Chevrolet Trax

Confirmed Service Customer

11/21/2025

Easy appointment. Shuttle was prompt.

11/22/2025

Clarence, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

APACHE JUNCTION, AZ

Mark R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

Great experience. Chris D is amazing!

11/25/2025

Mark, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Pierce B|2023 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

I received great service and they fixed the issues that I pointed out. The team also communicated with me during the repairs and helped me understand what was going on with the car. Thank you for the service.

11/25/2025

We appreciate you taking the time to leave us a response, Pierce! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jeffrey G|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

Very pleased with our experience at AutoNation Chevrolet. Our sales associate James did a great job and made us feel valued. No high pressure sales pitch and we’re very happy with our new Equinox!

JAMES PITTMAN

11/25/2025

Jeffrey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

QUEEN CREEK, AZ

Jennifer J|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/24/2025

This dealership is by far better than a few other GM dealerships we have tried in the valley over the last ten years

11/25/2025

Jennifer, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Peter W|2021 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

as usual it was very good

11/26/2025

Peter, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Danielle M|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

11/26/2025

Eddie Leon was great, had urgency to close the deal. He worked with his manager, David to ensure we had the best deal. Highly recommend him! Vincent was efficient and no hassle.

EDUARDO LEON

11/27/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

SAHUARITA, AZ

Michael V|2020 Chevrolet Traverse

Confirmed Service Customer

11/23/2025

Waited 3 hours for head light on Traverse was installed

11/24/2025

Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Steve W|2022 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

The rep explained everything very thorough about our car very professional

11/25/2025

Steve, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

APACHE JUNCTION, AZ

Glenn U|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/29/2025

Service appointment with representative Jimmy Rowe was very disappointing. HD truck with only 2000 Miles had several failures and issues. I relayed detailed information to Jimmy in order to facilitate diagnosis and repair. After 5 days, received a call that the truck was ready. At pick up, Jimmy stated that he could not determine the source of the problems of fix the issues. Spoke to technician Jakob and it was apparent that Jimmy Rowe did not relay the problem symptoms to aid Jakob. Jimmy kept the truck an additional 2 days for additional diagnosis. At pickup Jimmy stated that Chevrolet was aware of the issues with my truck but they were "not allowed to repair" them ???? It was apparent that even though Jakob was honest and helpful, Jimmy Rowe was not.

11/30/2025

Hi Glenn, we regret to hear that you had this experience with us. Here at AutoNation Chevrolet Mesa - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (480) 615-4600 to discuss ways we can better serve you in the future.

Danellie R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/29/2025

It was great Christopher took care of me and got my truck all done in time

11/30/2025

Danellie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

TEMPE, AZ

Gaby F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/29/2025

I left with two flat tires I did not have two flat tires when I arrived, and there were no two flat tire tires in the images when inspection was done prior to my oil change

11/30/2025

Hi Gaby, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Cody N|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/29/2025

The original sales rep, Tyler, and sales manager that I was working with on 11/24 were both great. I wish I had waited until both of them were back in office before returning to buy our vehicle. When I returned on 11/26 to compete the deal, the new sales manager made a big deal about a chip in the windshield of my trade, as well as a small (.2”) chip out of one of the rims. Both of which were present when the original team appraised my vehicle 36 hours prior. The sales manager told me he was “eating” the cost of the wheel “damage”, and that he was told he was getting a cream puff trade in… and made it seem like my vehicle had all this massive damage. He then told me that I had to call in and file an insurance claim for a total windshield replacement despite the chip only being less than half an inch and not impairing the drivers field of vision. This cost me an unexpected $1050 out of pocket. At this point, I was considering walking as I already had a second deal worked on a 2026 Escalade at Earnhardt. Against my better judgement, I filed the claim, because I just wanted to get the deal done and over with since this was my second time driving in to the dealership. Prior to all of this occurring, the second sales rep instructed me to delete any surveys I received as “sometimes customers have a bad experience in finance and it ruins the scores”. The finance department was actually fine, no concerns there. When I went around to inspect the new Tahoe before signing, I noticed a 1.5” gouge in the front bumper that was missed by pdi. So now, I have to make an appointment and come back to have the damage repaired at a later date. Once I signed, the rest of the experience was rushed and meh. I have bought probably around 60 different vehicles over the years at dealerships, from 30k Hyundais to 140k luxury vehicles. very rarely have I felt this uncomfortable throughout the entire process.

TYLER PALMER

11/30/2025

Cody, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

QUEEN CREEK, AZ

Nicholas S|2024 Chevrolet Equinox EV

Confirmed Service Customer

11/27/2025

David and the service staff kept me informed and did whatever they could fo help me

11/27/2025

Nicholas, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Tom K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

SOP is that your car will sit for 3-5 days before someone looks at it. Service Managers policy is not customer focused. He also told me that it is in line with similar dealerships. I have a Ford as well. I don’t have that issue there. Definitely not at independent service stations. Do better.

11/28/2025

Tom, we are disappointed to learn of your experience here at AutoNation Chevrolet Mesa - Service, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (480) 615-4600 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

Gilbert, AZ

Antonio B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Overall experience was great. Service advisor was straight forward with estimated time for diagnostics and was helpful for any further needed services.

11/27/2025

Antonio, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

CHANDLER, AZ

Amie C|2025 Chevrolet Traverse

Confirmed Service Customer

11/27/2025

I had a great experience

11/28/2025

Amie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Candon S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Warranty issues resolved without problem

11/28/2025

We appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Ralph M|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/1/2025

Good customer service

12/2/2025

Ralph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jill A|2025 Chevrolet Trax

Confirmed Service Customer

12/1/2025

Super nice service team and while they are quick, they are also very through and keep you updated as to what they are doing.

12/2/2025

Jill, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Christian A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/2/2025

The work was done very professionally, and on time.

12/3/2025

Christian, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Dante B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/2/2025

Justin was great from the start, no pressure and worked with my schedule. We were both up front on everything and came to a deal fairly quickly. Free lunch was great, and the rest of the team at the AutoNation supported Justin and what he worked out for me

JUSTIN MATUSOW

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CHANDLER, AZ

Keith G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/2/2025

Good experience

JASON DUNLAP

12/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

QUEEN CREEK, AZ

Suzanne N|2026 Chevrolet Traverse

Confirmed Sales Customer

12/2/2025

Amazing experience!

IAN STANLEY

12/2/2025

Suzanne, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Brian B|2025 Chevrolet Traverse

Confirmed Service Customer

12/3/2025

The overall experience was excellent. The service adviser was great. The only complaint really if any was time it took for the oil change. Almost 2 hours. Aside from that the experience was awesome.

12/3/2025

Thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 615-4500.

Business Response

GOLD CANYON, AZ

Susan K|2018 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

The service was excellent. Chris listen to everything we said came back to us with us for months it was suggestions on what we needed to do or keep track of going forward with the car I could not be more pleased with his professionalism and courtesy.

12/3/2025

Susan, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Chevrolet Mesa! We are always more than happy to assist you if anything else comes up. Take care!

Robyn B|2019 Chevrolet Blazer

Confirmed Service Customer

12/3/2025

Dave was an awesome service advisor. He was friendly and kept me notified during service. I will definitely be making this my home Chevy dealer.

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Gilbert, AZ

James M|2016 Chevrolet Corvette

Confirmed Service Customer

12/3/2025

Great dealership service center. Thank you Hector!

12/3/2025

James, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Taylor S|2026 Chevrolet Colorado

Confirmed Sales Customer

12/4/2025

It was quick and painless. Answered every question I had and is great with communicating with me.

MARTIN BATEMAN

12/4/2025

Taylor, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

John R|2023 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Thomas comes across as true full, honest and very knowledgeable. Easy to talk too.

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Gary B|2022 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

All went well

12/4/2025

Gary, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Karen R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/4/2025

Same day appointment, staff was helpful

12/4/2025

Karen, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Thank you so much for your feedback! We hope you have a great day!

Alexis U|2026 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

The best service in the valley

12/4/2025

Alexis, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Michael C|2025 Chevrolet Silverado EV

Confirmed Service Customer

12/4/2025

Service advisor Chris was very supportive.

12/4/2025

Michael, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

Kevin K|2022 Chevrolet Corvette

Confirmed Service Customer

12/5/2025

Service was performed on time and in a friendly manner

12/6/2025

Kevin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Arthur C|2022 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

Service was fast and was constantly informed of the progress of my vehicle service.

12/6/2025

Arthur, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAN TAN VALLEY, AZ

James M|2026 Chevrolet Trailblazer

Confirmed Service Customer

12/8/2025

Service was completed sooner than anticipated.

12/8/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOLD CANYON, AZ

Matthew A|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/8/2025

Dealer repaired car over a near two week time period. Communication was minimal. No offer of loaner car during that time even when inquired it was ignored. Also had complimentary annual maintenance done. No one reviewed the maintenance with me. They just said ‘yeah it was done’ so I’m just taking their word for it and have no proof. No bad encounters and people were pleasant enough during interactions, but nothing that was a five star experience.

12/8/2025

Matthew, thank you for bringing this matter to our attention. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Business Response

GILBERT, AZ

Noel M|2026 Chevrolet Equinox EV

Confirmed Service Customer

12/4/2025

I came if because of tire recall. After receiving the recall I looked up the tires and knew mine were not on the list to be recalled. This took me as someone having never done this before less than ten minutes. The dealership who should have the recalled tire numbers readily available took one hour to get me in and out. That is way to long for something so minor and easy. That being said the service people were polite and nice plus the dealership was in good shape.

12/5/2025

Noel, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (480) 615-4600 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Chevrolet Mesa - Service

Rebecca A|2023 Chevrolet Colorado

Confirmed Service Customer

12/5/2025

I've been waiting for the service manager to call me regarding an issue.

12/6/2025

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Anthony D|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

12/6/2025

quick and efficient handling of the service on my car

12/7/2025

Anthony, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Bill K|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/6/2025

Everything went great

12/7/2025

Bill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUIX FALLS, SD

Wayne P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

Brian was top drawer. Got is into the vehicle we wanted. No pressure was really appreciated disappointed in finance guy’s delaying in completing sale. He was in office goofing around with another employee even though we were waiting. Brian finally chatted with him and he did his job

Brian Kain

12/12/2025

Wayne, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Isaac H|2024 Chevrolet Colorado

Confirmed Service Customer

12/8/2025

Highly responsive staff.

12/8/2025

Isaac, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Kim S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/8/2025

Marty in Sales and Vinnie in Finance were fantastic!

MARTIN BATEMAN

12/12/2025

Kim, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Glen G|2023 Chevrolet Camaro

Confirmed Service Customer

12/8/2025

Great customer service

12/9/2025

Glen, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

FOUNTAIN HILLS, AZ

Lauren I|2019 Chevrolet Blazer

Confirmed Service Customer

12/8/2025

Experience was great

12/9/2025

Lauren, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Robert S|2019 Chevrolet Colorado

Confirmed Service Customer

12/8/2025

Very pleased with the way my service issues were handled.

12/9/2025

Robert , we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Timothy R|2026 Chevrolet Equinox

Confirmed Sales Customer

12/9/2025

I bought a 2026 Chevy Equinox at Autonation Chevy Mesa. The salesman James was very knowledgeable about the car. He took his time to show me the options in the car and the options to actually buy the car. Everyone there was very courteous and respectful to me. I would highly recommend AutoNation Chevy Mesa. One of the smoothest experiences I have ever had.

JAMES PITTMAN

12/10/2025

Timothy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SAN TAN VALLEY, AZ

Jim J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

I haven't received any other requests for feedback on service, as of yet, but my vehicle is still in being repaired.

12/10/2025

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Diane K|2013 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Good service by advisor Chris D'Alia.

12/10/2025

Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Apache Junction, AZ

Tanisha P|2024 Chevrolet Trax

Confirmed Service Customer

12/10/2025

Great customer service

12/10/2025

Tanisha, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Terry H|2022 Chevrolet Corvette

Confirmed Service Customer

12/11/2025

It was great to be checked in right away and greeted with a smile.

12/12/2025

Terry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Phonies, AZ

Gary S|2024 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

It was good. Casi was very nice and kept me informed.

12/12/2025

Gary, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Please don't hesitate to reach out to us if there's anything more we can do!

Nathan G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/12/2025

The service was fine, as far as service visits go. Every step was pretty simple from scheduling the appointment to getting in and out. Austin was my service rep for this visit and he was very cordial and friendly. I was told the service visit, including oil change, tire rotation and vehicle inspection, on my 2025 Silverado ZR2 would be about 2 hours and the truck was actually ready in 90 minutes. Communication throughout the entire process was precise and timely.

12/12/2025

Nathan, thanks for highlighting our staff who helped make this such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PHOENIX, AZ

Keith M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/12/2025

They were able to work me in quickly and got me back on the road quickly. Thank you!!!

12/12/2025

Keith, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Shelley K|2021 Chevrolet Equinox

Confirmed Service Customer

12/13/2025

Friendly, efficient, knowledgeable employees and a nice clean facility.

12/14/2025

Shelley, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

Dean K|2017 GMC Canyon

Confirmed Service Customer

12/13/2025

Took it in for a transmission flush and was quoted $400. Ended up being $570 and was not called about the price change. TPMs light was on and they relearned the sensors. Light came back on on the ride home. Transmission flush seems to have fixed the problem otherwise.

12/14/2025

Dean, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

GOLD CANYON, AZ

Gary S|2013 Chevrolet Malibu

Confirmed Service Customer

12/13/2025

Hector was my service rep and he was great...knowledgeable, answered questions, very friendly!

12/14/2025

Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Diane S|2019 Chevrolet Trax

Confirmed Service Customer

12/14/2025

A

12/14/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GOLD CANYON, AZ

Peter L|2018 Chevrolet Impala

Confirmed Service Customer

12/14/2025

Quick check-in with Chris our service advisor. We went over what we wanted done to our car. Chris made sure the coupon was applied. The waiting room was comfortable and the complementary coffee, water and wi-fi was much appreciated. Receiving a short video of the tech removing the oil drain plug was good. What would be even better is a video also showing the drain plug hand started to show it was not cross threaded. When the car was ready, Chris went over the vehicle health report with us. We will come back to get any additional service our car needs in the future.

12/14/2025

Peter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TEMPE, AZ

Roy S|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/14/2025

Vehicle pricing was fair based on other dealer pricing of like vehicles, inventory was ample and the salesman was accommodating and low pressure. The value assigned to my trade vehicle was also fair based on book value. The reason I didn't give 5 stars was we had planned to make the trip up from Tucson to Mesa with another salesperson to see a specific Tahoe who yet allowed the vehicle to be transferred that morning to another dealership. I only discovered that fact when we were already halfway to Mesa. Luckily there were 2 identical vehicles just in other exterior colors and one color was an alternate choice for us that we had considered previously.

JUSTIN MATUSOW

12/15/2025

Roy, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TUCSON, AZ

George M|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

12/9/2025

Marty was exceptional will definitely buy another vehicle from autonation. Everything went as planned and very easy

MARTIN BATEMAN

12/10/2025

Hello George, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

ELKRIDGE, MD

Michael T|2026 Chevrolet Colorado

Confirmed Sales Customer

12/11/2025

There great to deal with

STEVEN GAUSE

12/12/2025

Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PHOENIX, AZ

Laurie S|2019 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Robert answered all my questions and he explained things in a detailed manner, which I appreciated

12/12/2025

Laurie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Bryan D|2020 Chevrolet Corvette

Confirmed Service Customer

12/11/2025

Casi was great to work with. All were friendly.

12/12/2025

Bryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

John S|2019 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

It was ok

12/12/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Chris C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

I appreciate the service that Jimmy always provides. This was the first time I had to leave my truck for a weeks for a new transmission. I understood about the lead time, and I was always provided an update when I communicated with Jimmy. So far so good with my truck.

12/12/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Sandi B|2023 Chevrolet Tahoe

Confirmed Service Customer

12/12/2025

Friendly and helpful

12/13/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Noel M|2024 Chevrolet Malibu

Confirmed Service Customer

12/17/2025

Chris D'Elia. Did an excellent job with helping find out what was going on with our vehicle..Great attitude and respectful!!

12/18/2025

Noel, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Chad C|2022 Chevrolet Corvette

Confirmed Service Customer

12/17/2025

Robert was great in service, thank you

12/18/2025

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Andy K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

Friendly service writer. Comfortable waiting room. Kept me informed on progress.

12/17/2025

Andy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sandra A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

Horrible customer service

12/18/2025

Sandra, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

SAN TAN VALLEY, AZ

Elizabeth Z|2022 Chevrolet Traverse

Confirmed Service Customer

12/18/2025

We had thorough explanations of what was going on and did not wait long for the car to be ready

12/18/2025

Elizabeth, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIAMI, AZ

Robert C|2023 Chevrolet Bolt EV

Confirmed Service Customer

12/18/2025

I had a great experience!!! It was nice to see staff members I haven't seen in a while!!

12/19/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Joseph E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/19/2025

Everyone stayed late to make sure I got the truck I wanted.

JAMES PITTMAN

12/20/2025

Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Charles H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/19/2025

Great people, excellent experience. Great company.

Aaron Mcintire

12/20/2025

Charles, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LAS CRUCES, NM

Brendan G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/20/2025

N/a

12/21/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Adarsh N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/22/2025

Austin was amazing! He was extremely helpful and made the whole process seamless. I had a wonderful time at the dealership. Thank you!

12/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Isaac H|2024 Chevrolet Colorado

Confirmed Service Customer

12/22/2025

David Drouin (svc advisor) provided amazing customer service. Kept me updated the entire process, provided clear and complete explanations, and foloowed up.

12/23/2025

Isaac, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to call us if you need anything. Be safe on the road!

David C|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

My service rep,(Austin), was very professional and courteous. He did his best to get my truck serviced as quick as possible. However, due to a shortage of service technicians working, it took longer than expected. Chevy really needs to hire more mechanics to get people in and out. An oil change took 1 customer 2 hours to get out of there. I needed an oil change and tire rotation, and it took 3 and a half hours. Like I said, Austin was great, its just the actual time spent at the dealership was too long. Thank you.

12/15/2025

We regret to hear that you had this experience with us. Here at AutoNation Chevrolet Mesa - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (480) 615-4600 to discuss ways we can better serve you in the future.

Srikanth V|2020 Chevrolet Bolt EV

Confirmed Service Customer

12/15/2025

Very good Service

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Nathaniel H|2025 Chevrolet Colorado

Confirmed Sales Customer

12/15/2025

Laid back dealership, not pushing extra add ons. Had price negotiated before getting to dealership

TYLER PALMER

12/15/2025

Thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TUCSON, AZ

Christopher Q|2025 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Service writer was personable and very accommodating. A great representative of your dealership. Thank you

12/15/2025

Christopher, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Thomas L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/15/2025

Everytime I go in for service it is always a great experience

12/15/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Marilyn C|2024 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

I ran over a semi-tractor/trailer tire on the freeway, and drove right to AutoNation. My Service Representative Austin Banks addressed my dilemma immediately and had the service department check my car for damages. He ordered the part needed for the repair, and I returned the next day to have my car fixed. Austin is an excellent representative of your company. I always know that AutoNation will take care of my car's needs at all times.

12/19/2025

Marilyn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Sabrina C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

Jimmy was great

12/23/2025

Sabrina, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Richard K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/23/2025

Everyone was helpful, efficient, and sensitive to our needs. There was also an air of good humor everywhere! Our salesman was patient and answered all our questions, and was extremely helpful in issues with websites and phone issues. (Of course he’s way younger than us, all computers are second nature to the young!)

JAMES PITTMAN

12/24/2025

Richard, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Amanda F|2008 Chevrolet Suburban

Confirmed Service Customer

12/24/2025

Amazing

12/25/2025

Amanda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Craig C|2024 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Your team was very attentive, explained everything that was needed for service. Work was done in a timely manner.

12/25/2025

Craig, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Gilbert, AZ

Chris F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Great customer service! Great communication, Jimmy Rowe my service advisor was top notch 10/10.

12/25/2025

Chris, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Mesa! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GOLD CANYON, AZ

Mark A|2024 Chevrolet Colorado

Confirmed Service Customer

12/24/2025

The service was great and I was pleased with the job.

12/25/2025

Hello Mark, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Niki G|2020 Chevrolet Traverse

Confirmed Service Customer

12/26/2025

Took vehicle in for an oil change. Service advisor kept me advised of service and recommendations without any pressure.

12/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Edward S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/26/2025

I am very disappointed with the handling of my delay in service of repairs on my vehicle. Had to wait nearly 3 weeks to get truck back & then having to deal with rental & extended warranty insurance company. At this point I'm very frustrated with whole experience!

12/26/2025

Edward, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (480) 615-4500 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

CHANDLER, AZ

Kyle W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

Another great experience. Fast, painless and helpful.

12/27/2025

Kyle, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

GILBERT, AZ

Xavier B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/23/2025

Felt like I was played between your dealership and the poor excuse for a warranty company will not be doing business there anymore

12/23/2025

Xavier, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 615-4500 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Business Response

QUEEK CREEK, AZ

Robert R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

Great communication and service

12/25/2025

Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Vernon S|2016 Chevrolet Corvette

Confirmed Service Customer

12/24/2025

I was told when I made my appointment that it would take about 30 minutes, max 2 to 3 hours. You kept my vehicle for a week. Every time I called to find out the status, my vehicle hadn't been looked at. Very frustrating! The work itself was good but the time frame was HORRIBLE!

12/25/2025

Vernon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Megan C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

It was easy and quick

12/26/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!

Kristi R|2025 Chevrolet Tahoe

Confirmed Service Customer

12/26/2025

Casi was helpful abd efficient. Very pleased

12/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Mark S|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/29/2025

Just a simple oil change, and Jimmy was great to work with.

12/29/2025

Mark, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

lincoln, NE

Keith C|2022 Chevrolet Bolt EUV

Confirmed Service Customer

12/29/2025

I was well informed about the progress of the service. Everything taken care of 100% to my satisfaction. You have a great team.

12/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Logan B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/29/2025

Very pleasant visit. The dealership was honest and transparent with the time frames. They kept good communication and tried to help me as best they could with my vehicle in the shop

12/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GILBERT, AZ

Jade K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/27/2025

Tyler and Jordan were amazing! I live in Tucson and we're able to get me everything ready prior to my trip to have a quick visit at the dealership and even we're able to get me a better interest rate than we agreed upon. It was the best car buying experience ive ever had and will definitely refer people to them.

TYLER PALMER

12/28/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TUCSON, AZ

Shane T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/29/2025

Service was quick and easy

12/29/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!

Business Response

FORT DEFINANCE, AZ

Gary B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

Everything was great until I saw dealer “add ons”added on a final price I thought we had agreed upon. I made it clear in the beginning of the process I thought that was an unfair practice and would be disappointed to see the tactic.

STEVEN GAUSE

12/29/2025

Gary, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Toby M|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/29/2025

Service was prompt from start to finish.

12/29/2025

Toby, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Erica B|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/29/2025

Service advisor was helpful and kind

12/30/2025

Erica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Fred D|2023 Chevrolet Corvette Z06

Confirmed Service Customer

12/29/2025

Service advisor was professional, courteous and efficient. Recall work was performed expeditiously.

12/30/2025

We are pleased to hear you had such a positive experience with us, Fred! Don't hesitate to call us if you ever need anything. Be safe on the road!

Matthew T|2026 Chevrolet Suburban

Confirmed Sales Customer

12/31/2025

Excellent team of people from Roberto, to Brett and Shane. They went above and beyond to take care of us and work with all our requests. We appreciate all of them!

ROBERTO REYES

12/31/2025

Matthew, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

CAMP LEJEUNE, NC

Jose N|2024 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

Everything was great

12/31/2025

Jose, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Denyce W|2018 Chevrolet Trax

Confirmed Service Customer

12/31/2025

Austin was polite and engaging. Guided me inside to set up a ride home and called when the job was done. The driver was friendly and safe.

1/1/2026

Denyce, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Alan H|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/1/2026

Great first meeting and casi was great. Service department who works on vehicle seemed good but wished they would of completed the work. Now I have to come back another time to finish. That's all

1/1/2026

Alan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Please don't hesitate to reach out if there's anything additional we can do for you.

Casey P|2023 Chevrolet Suburban 1500

Confirmed Service Customer

1/2/2026

No issues reported

1/2/2026

Casey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Stephanie S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

Gabe Bottoms did an excellent job in making me feel relaxed and really listened to what I was looking for. He showed me several vehicles not just a Tahoe I had. When he showed me the black Silverado 1500 High Country I fell in love. the credit app online and it was easy to fill out. I went back the next day to finished the app process and got approved. what a relief to have a safe dependable vehicle and everyone treated me with respect and kindness

GABRIEL BOTTOMS

1/2/2026

We are pleased to hear you had such a positive experience with us, Stephanie! Don't hesitate to call us if you ever need anything. Be safe on the road!

Montana M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

My salesman Tyler was very professional and made the whole experience so easy. Shane the GM is one of the greatest gm’s I’ve ever seen. I would recommend anyone to come here.

TYLER PALMER

1/2/2026

Montana, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

PHOENIX, AZ

Tylor H|2023 Chevrolet Bolt EUV

Confirmed Service Customer

1/2/2026

I always receive the best service at this dealership.

1/2/2026

Tylor, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Tyler H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/2/2026

They did a wonderful job replacing my transmission. Gave a wonderful warranty. They took it right before Christmas and finished Monday after. I thought they would have it another week.

1/2/2026

We are pleased to hear you had such a positive experience with us, Tyler! Don't hesitate to call us if you ever need anything. Be safe on the road!

Joshua V|2026 Chevrolet Colorado

Confirmed Sales Customer

1/5/2026

Manny was Very responsive and helpful for getting the deal done.

Manny O'Brien

1/5/2026

Joshua, thanks for highlighting our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Drew P|2021 GMC 2500HD Sierra

Confirmed Service Customer

1/5/2026

I have a service agreement and needed an oil change. I scheduled the appointment for 8:30am and had the truck dropped off at 8am in anticipation of this appointment. The service advisor told me it would be about 2 hours as a waiter. They took over 3 hours to do a basic, routine and scheduled oil change. The inspection didn’t come back for almost 3 hours. Completely unacceptable time frame for a simple service. Total time at the dealer for a scheduled oil change was 8am-11:45am.

1/5/2026

Drew, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

GOLD CANYON, AZ

Brooke W|2018 Chevrolet Trax

Confirmed Service Customer

1/5/2026

They inspect my car and they told me that my radiant cooling system checked which is fine and my brake fluid we just wanted to they just want my money

1/6/2026

Brooke, thank you for taking the time to leave us feedback. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Business Response

APACHE JUNCTION, AZ

Kenneth S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

Great

1/6/2026

Kenneth, your satisfaction is our top priority. We hope to see you soon!

Merv M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

Every item that needed attention on my Chevy Trail Boss was addressed promptly, all interactions from staff were smooth.

1/6/2026

Merv, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Ron S|2019 Chevrolet Corvette

Confirmed Service Customer

1/5/2026

Took 2.5 hours for the oil change. Computer percentage to change not reset to 100%. No sticker placed on windshield (maybe they don't do this anymore).

1/6/2026

Ron, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (480) 615-4500 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Business Response

APACHE JUNCTION, AZ

Travis D|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/6/2026

My wife dropped off my car for me as a favor. She told me the service writer she dropped my car off with treated her like she was an idiot, was rude, laughed at her for not being familiar with the exact maintenance required with electric vehicles, told her “you just drove it and didn’t notice the steering? Really?!” He had her call and wake me up while I was sleeping for night shift to answer the same questions she already answered for him, (ie please address recall, perform the 7500 mile service, clarify the steering wheel being a little to the left since delivery.) For context, my wife gets along with pretty much anyone, so hearing this back from her was rather surprising. She thought the wheel wasn’t straight either but might not have explained that well. The service writer didn’t know anything about why I wanted the vehicle serviced, nor the recall I had specifically scheduled for the dealership to address and tried to pass it off as a “brand new recall” even though the MyChevy app notified me of it a few months prior, so he had to have had notice when he pulled the VIN. He also wasn’t familiar with what is covered by warranty and isn’t, so one star for Dealer Bro, but that could be remedied with training. To be fair, he did communicate with me (not my wife) when the car was finished and when I could pick it up and that information was accurate. That all said, I do not feel one employee is a representation of the dealership as a whole. Buying the car itself was a fantastic experience. The salesperson was fun to talk to, knowledgeable about what he had in stock and the vehicle itself, the sales manager answered any question I could think of, and I’d give 5 stars there and recommend to friends, matter of fact I have several times. I would not hesitate at all to buy another new Chevrolet product from Autonation Mesa. I wish I could give the tech who worked on my car 5 stars as well for being thorough, giving my car back clean with nothing disturbed, and even providing a video of what was done to the vehicle for the recall updates. Outstanding and above expectations there, could not be happier. The service writer I picked the car up with gets 5 stars because she was courteous and professional, despite her having to dig around to figure out what our original service writer did with the paperwork and keys so I could get my car back. If me giving three stars overall for this specific visit negatively effects anyone else who made our experience a positive one (other than the original service writer) please resend the review request and I will resubmit with a much higher rating.

SAN TAN VALLEY, AZ

Timothy P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Everyone was right there to help us and everyone was so nice from beginning to end. Thank you

GABRIEL BOTTOMS

1/1/2026

Timothy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

APACHE JUNCTION, AZ

Adam B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Staff was friendly and professional. Elias helped us pick out a new vehicle and we appreciated his candor during the buying process.

STEVEN GAUSE

1/1/2026

Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Rose K|2025 Chevrolet Blazer

Confirmed Service Customer

1/2/2026

Great service experience

1/3/2026

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Leah W|2026 Chevrolet Equinox EV

Confirmed Sales Customer

1/7/2026

Tyler, Rob and Jordan were amazing! Super helpful during the whole process and made me feel comfortable every step of the way. They were all extremely knowledgeable which gave me a peace of mind in choosing a new vehicle.

TYLER PALMER

1/7/2026

Leah, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Victor M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Gracias por su buena atención...esta vez fue muy diferente a las dos visitas anteriores ...en esta ocasión muy amable el personal que me atendió

1/7/2026

Víctor, gracias por tu amable reseña; nos complace compartir tus comentarios con el equipo de AutoNation Chevrolet Mesa. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen viaje!

Jeffrey B|2022 Chevrolet Corvette

Confirmed Service Customer

1/8/2026

.

1/8/2026

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Business Response

fountain hills, AZ

Leanne C|2017 Chevrolet Traverse

Confirmed Service Customer

1/8/2026

All was great! Hector was awesome!!!!

1/9/2026

We appreciate you taking the time to leave us a response, Leanne! Don't hesitate to call us if you ever need anything. Be safe on the road!

Donn F|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/9/2026

Robert has always taken good care of me. Donnie also.

1/9/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Mercy R|2020 Chevrolet Blazer

Confirmed Service Customer

1/9/2026

👍

1/10/2026

We appreciate you taking the time to leave us a response, Mercy! Don't hesitate to call us if you ever need anything. Be safe on the road!

Pierce B|2023 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

They did a great job, oil change was fast and I was able to get on the road with little time to wait. Plus they had popcorn in the waiting room.

1/8/2026

We're glad everything was completed quickly and to your satisfaction! Don't hesitate to call us if you ever need anything. Be safe on the road!

Joel D|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

1/8/2026

Satisfied with service, but 2-1/2 hour wait time for oil change was too long.

1/8/2026

Joel, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

Maple lake, MN

Joshua S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/9/2026

Salesman was helpful

1/9/2026

We are pleased to hear you had such a positive experience with us, Joshua! If you ever need help, just give us a call. Happy motoring!

Business Response

PHOENIX, AZ

May Ann K|2023 Chevrolet Traverse

Confirmed Service Customer

1/9/2026

Chris was very friendly and hlpful

1/9/2026

May, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Please don't hesitate to reach out if there's anything additional we can do for you.

Chad T|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/13/2026

They worked really hard to help us with purchasing a new truck

DOMINIC CEA

1/13/2026

Chad, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON, NM

Keith J|2024 Chevrolet Trax

Confirmed Service Customer

1/13/2026

Hector kept us in the loop on what was happening with our vehicle. He was a pleasure to work with!

1/13/2026

Keith, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you have any further questions, please give us a call. We're always happy to help!

Earl A|2017 GMC Yukon

Confirmed Service Customer

1/13/2026

I'm waiting for my Owner's Manuel to be Returned, Other than that Everything is ok so far.

1/13/2026

Earl, thank you for taking the time to leave us feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Chevrolet Mesa (480) 615-4500

Business Response

CHANDLER, AZ

Larry E|2026 Chevrolet Traverse

Confirmed Sales Customer

1/14/2026

Larry was very easy to work with.

LARRY PARKER

1/14/2026

Larry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

KEARNY, AZ

Misty G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/14/2026

Great

1/15/2026

Misty, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mark V|2020 Chevrolet Bolt EV

Confirmed Service Customer

1/9/2026

Car would not start unless retrying several times. Replaced the battery that was less than a year old and charged me $350. Took the car home and the same problem, the car would not start and showed no range. I had to rent a car for $222 and now I still don't have a working car without renting another car.

1/10/2026

Mark, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 615-4500 -- we hope to hear from you soon.

Business Response

SIOUX FALLS, SD

Zach G|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/11/2026

Great

1/11/2026

Zach, thank you so much for your high rating. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EDGEWOOD, NM

Bradley L|2023 Chevrolet Suburban 1500

Confirmed Service Customer

1/12/2026

Na

1/12/2026

Bradley, thank you for the five star rating! Feel free to stop by if you ever need any more help.

Business Response

QUEEN CREEK, AZ

Blair B|2017 GMC 1500 Sierra

Confirmed Service Customer

1/12/2026

MY visit was set up quickly and the service was kind. They communicated continually of the status of repairs. and it was resolved promptly.

1/12/2026

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Darin J|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Awesome!

1/13/2026

Darin, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Judy M|2021 Chevrolet Blazer

Confirmed Service Customer

1/12/2026

It was very quick. Thank you

1/13/2026

Judy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

APACHE JUNCTION, AZ

Ricky P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/12/2026

Great experience.

1/13/2026

Ricky, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

QUEEN CREEK, AZ

Larry G|2018 Chevrolet Colorado

Confirmed Service Customer

1/12/2026

So far, job well done

1/13/2026

Larry, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jeffrey H|2008 Chevrolet Impala

Confirmed Service Customer

1/12/2026

good service-jimmy rowe was very helpfull--jeff hansen

1/13/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Bob G|2022 GMC Acadia

Confirmed Service Customer

1/15/2026

Austin was very good to work with. I will go back.

1/15/2026

Bob, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Shelley A|2021 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Jimmy was great to work with

1/15/2026

Shelley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Lauren B|2025 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Great customer service

1/16/2026

Lauren, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GOLD CANYON, AZ

Kelly R|2026 Chevrolet Traverse

Confirmed Sales Customer

1/16/2026

Great working with Larry!

LARRY PARKER

1/16/2026

Kelly, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Randy H|2018 Chevrolet Colorado

Confirmed Service Customer

1/19/2026

Thank you for taking such good care of my vehicle!

1/19/2026

We are pleased to hear you had such a positive experience with us, Randy!

Business Response

Maple GROVE, MN

Jimmie S|2026 Chevrolet Equinox EV

Confirmed Sales Customer

1/19/2026

Excellent service

JAMES PITTMAN

1/19/2026

Jimmie, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Business Response

MARICOPA, AZ

Jim K|2021 Chevrolet Corvette

Confirmed Service Customer

1/19/2026

Very professional

1/19/2026

Jim, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

Business Response

GOLD CANYON, AZ

Neil T|2021 Chevrolet Suburban

Confirmed Service Customer

1/19/2026

The shop couldn't diagnose the problem at first, but Austin suggested that they work on it for another couple of days. They found the source of the issue and got it fixed!

1/19/2026

Neil, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

GILBERT, AZ

Brian M|2022 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Quick in and out. Pricing was on par...

1/19/2026

Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Doug E|2025 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Great experience no issues

1/20/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FOUNTAIN HILLS, AZ

Thomas S|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

1/19/2026

Chris D’Elia was great to work with, always kept me informed of progress with my car.

1/20/2026

Thomas, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Kenneth H|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/14/2026

Great

1/15/2026

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Joseph C|2024 Chevrolet Tahoe

Confirmed Service Customer

1/15/2026

Very good.

1/15/2026

Joseph, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

QUEEN CREEK, AZ

Stephen M|2019 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

I am very pleased with how i was treated and the professionalism of the advisor in keeping informed of the progress of my vehicle being repaired.

1/15/2026

We are pleased to hear you had such a positive experience with us, Stephen! If you ever need help, just give us a call. Happy motoring!

James G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

All good

1/16/2026

James, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Show Low, AZ

Geoffrey H|2020 Chevrolet Camaro

Confirmed Service Customer

1/17/2026

No

1/18/2026

Geoffrey, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Jennifer F|2024 Chevrolet Tahoe

Confirmed Service Customer

1/17/2026

Thorough in their explanations. Helpful throughout my service time there.

1/18/2026

Jennifer! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Cameron F|2025 Chevrolet Trax

Confirmed Service Customer

1/18/2026

Was great and the oil change was done on time!

1/19/2026

Hi Cameron, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

APACHE JUNCTION, AZ

Norbert E|2024 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Auto Nation worked with me to get my vehicle repaired in a timely manner and let me use a loaner car till mine was repaired. Thank you!!

1/20/2026

Norbert, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Patricia S|2021 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

The dealership is great. I left 4 stars because of the amount of time it took for the oil change and tire rotation. Over two hours seemed a bit long. Otherwise, five stars.

1/20/2026

Patricia, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CHANDLER, AZ

John D|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

1/19/2026

Had oil changed and filter, and fuel filter. Also need all fluids changed for front and rear axels and transfer cast. I doped off my truck at 11 am and pick up my truck at 4pm.. Runs great and it feels like the transmission is shifting smoother.

1/20/2026

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Glenn B|2023 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

No problems!!!

1/20/2026

Glenn, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Steven P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/20/2026

James was fantastic to work with in finding the vehicle of my choice and answering all my questions.

JAMES PITTMAN

1/21/2026

We are pleased to hear you had such a positive experience with us, Steven! If you ever need help, just give us a call. Happy motoring!

Richard L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/20/2026

Have car washes been discontinued ?

1/21/2026

Richard, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Henry B|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/21/2026

I had a great purchase experience! I was able to work with the sales team to purchase the vehicle I wanted at a price that was fair. Great experience!

CARLOS ROJAS LOPEZ

1/21/2026

It means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Daisy R|2022 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Always a good experience no complaints

1/21/2026

Daisy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Apach junction, AZ

Pierce B|2015 Chevrolet Volt

Confirmed Service Customer

1/21/2026

they did a great job with the oil change and had the car back the same day. awesome service

1/21/2026

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

Logan B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/21/2026

Thomas did a great job taking care of me while my truck was having issues. He was able to secure a loaner car before I arrived, so my time at the dealership was minimal. Thomas was able to get my truck into the shop, diagnose it, and get it fixed in a timely manner. All while keeping good communication and working with me. It always is a pain when your vehicle is in the shop, but Thomas and the Autonation Chevy Mesa made it as little of a pain as possible. I will definitely be a returning customer

1/21/2026

Logan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Mesa. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

Business Response

GILBERT, AZ

Jim R|2021 Chevrolet Trailblazer

Confirmed Service Customer

1/21/2026

Easy locatioin to get to.

1/21/2026

Jim, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Tammie F|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/21/2026

Robert is outstanding as usual. Appreciate his experience and caring about us and our vehicle.

1/21/2026

We are pleased to hear you had such a positive experience with us, Tammie! If you ever need help, just give us a call. Happy motoring!

Mark H|2024 Chevrolet Traverse

Confirmed Service Customer

1/20/2026

Robert offered excellent service.

1/21/2026

Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

QUEEN CREEK, AZ

Loralee W|2026 Chevrolet Equinox

Confirmed Sales Customer

1/20/2026

Staff was friendly, sales person showed great customer service and make it known my wishes and expectations were met. Questions answered appropriately

CARLOS ROJAS LOPEZ

1/21/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEMPE, AZ

Glenn W|2024 Chevrolet Equinox EV

Confirmed Service Customer

1/21/2026

I received the Best and quickest service .Casi went above and beyond my expectations. She was Great!!

1/22/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Ryan C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/22/2026

It was good and I appreciate everything Leo did to get the deal done.

AMILCAR CHACON

1/23/2026

Ryan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

AZTEC, NM

Hugo A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/23/2026

It's always the best service 👍👍👍

1/23/2026

Hugo, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Business Response

APACHE JUNCTION, AZ

Catherine R|2023 Chevrolet Tahoe

Confirmed Service Customer

1/23/2026

Great service, on going info on our vehicle, everything taken care of in timely fashion. Thomas Muccilli is a fantastic Service Advisor. We have been working with him for 13 years and never a hitch. Always honest and above board. This guy is the main reason we do business with this dealership........full stop.

1/23/2026

Catherine, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Darlene M|2024 Chevrolet Malibu

Confirmed Service Customer

1/23/2026

great person working for you she is great

1/23/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Timothy C|2025 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

Had my 15,000 mile service done. Always friendly at this dealership. Recommend them to anyone.

1/24/2026

We are pleased to hear you had such a positive experience with us, Timothy! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.

Business Response

APACHE JUNCTION, AZ

Cassandra S|2019 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Friendly service and excellent response to completing my repair and giving a loaner while mine was in shop

1/21/2026

Cassandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APACHE JUNCTION, AZ

Leon B|2023 Chevrolet Colorado

Confirmed Service Customer

1/22/2026

very good

1/22/2026

Leon, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Gary D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/23/2026

Great experience!

1/23/2026

Gary, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Business Response

Green Bay, WI

Jeffry K|2026 Chevrolet Trax

Confirmed Sales Customer

1/25/2026

Everyone was friendly and helpful. Negotiating was painless.

Manny O'Brien

1/25/2026

Jeffry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!

Sharon T|2019 Chevrolet Sonic

Confirmed Service Customer

1/25/2026

My won’t start on Saturday so I waited until Monday to have my car towed to Auto Chevrolet service. They were really busy. I was notified later in the day I need a new battery. I said okay and when they were finish. Thomas gave me a call. I knew he would get it done. Unfortunately , I hadn’t received my Social Security check and awaiting. It’s was Martin Luther Day. Banks are closed so I had to wait until the next day for the deposit and was able to do that and paid for it then. I appreciate Thomas’s caring for my situation.

1/26/2026

Sharon, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Vanessa S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/26/2026

I was in and out in a couple of hours. Everyone was very professional.

1/27/2026

Vanessa, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Kimberly H|2016 Chevrolet Corvette

Confirmed Service Customer

1/26/2026

Communications from the service advisor assigned to me was terrible. I had scheduled an appointment for service and it took several days before my vehicle was assessed. I understand from talking to the manager at the dealership that the service department is very busy. This should be communicated to customers so the service department manages expectations. When I picked up my vehicle almost 2 weeks later, it was filthy, and covered with leaves. This has made a horrible impression on me with regard to how the cars are being cared for when at the shop. When I picked up the car it was running rough and the check engine light came on while driving home from the dealership. I had to bring the car back and they had it for over 3 weeks this time. Communication was worse this time and I have decided that I need to find another Chevrolet dealer to do future business with.

1/27/2026

Kimberly, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. Please call our General Manager at (480) 615-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nancy S|2021 Chevrolet Trailblazer

Confirmed Service Customer

1/26/2026

I was shocked at the final bill - the price for windshield wipers is completely out of hand

1/26/2026

Nancy, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Thomas V|2026 Chevrolet Traverse

Confirmed Sales Customer

1/27/2026

Very satisfied! Great fast clear communication from the start! Went above and beyond to help us! From changing work shift to airport pick up! Hands down best car buying experience! Couldn’t be more thankful and appreciative for all the hospitality!

JUSTIN MATUSOW

1/28/2026

Thomas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

VISALIA, CA

Richard D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/27/2026

I do no have a problem with the service tech, Cassi, that helped me get my truck serviced and repaired. What i do have questions about is the amount of items checked on the Multi point inspection done. 3 items, battery check, brake linings, tire tread depth. In any previous vehicle that i have owned there is a check sheet of items to look at and checked off that you looked at them. Not what i expected.

1/28/2026

Richard, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 615-4500 to discuss what we can do to help.

Business Response

Apache Junction, AZ

Charles J|2019 Chevrolet Corvette

Confirmed Service Customer

1/30/2026

Outstanding service. Completed 3 days ahead of schedule. Jimmy my Service Advisor was outstanding with communication and getting me back on the road. 2019 C7 GS - Belt Tensioner replacement

MESA, AZ

Henry K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/30/2026

great people, great truck, great deal, totally great buying experience overall,need I say more? Happy Customer

CHANDLER, AZ

Kelly B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/30/2026

Good

MESA, AZ

Dave W|2024 Chevrolet Colorado

Confirmed Service Customer

1/30/2026

Very good experience

GOLD CANYON, AZ

Teressa L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/30/2026

Carlos did amazing to help us find a great car couldn’t get exactly what we wanted but we are happy. Carlos was always there for every question every time we asked.

CHANDLER, AZ

Linda K|2026 Chevrolet Traverse

Confirmed Sales Customer

1/31/2026

Our sales associate Roberto Reyes was awesome. He made buying a car very comfortable. We didn’t feel stressed.

MESA, AZ

Ismael G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/27/2026

Great job!

1/28/2026

Ismael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

APACHE JUNCTION, AZ

Joseph C|2020 Chevrolet Malibu

Confirmed Service Customer

1/28/2026

The employees are friendly and efficient. The wait for the shuttle was a little long but everything else was great service.

1/28/2026

Joseph, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

Carlos R|2024 Chevrolet Malibu

Confirmed Service Customer

1/28/2026

Great

1/28/2026

Carlos, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Brian M|2022 Chevrolet Traverse

Confirmed Service Customer

1/28/2026

I was in and out the same day with an unknown issue. Very happy !

1/29/2026

Brian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Daniel D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Couldn’t find the problem but they kept the truck for a couple of days and tired

MESA, AZ

Christy S|2025 Chevrolet Equinox

Confirmed Service Customer

1/30/2026

Easy to set up appointment. Austin was great when I arrived and when I picked up vehicle.

PHOENIX, AZ

Dwayne U|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/1/2026

Always a seamless transaction at AutoNation, especially with Mr. Chris D'Ella- my service advisor. Chris is quick to both inform and provide recommendations regarding the maintenance of our vehicles. We've been customers there for many years now and have never encountered anything other than top-notch treatment. Thank you to Mr. D'Ella and the rest of the "Family" at AutoNation Chevrolet Mesa for taking care of my family and me.

MESA, AZ

Douglas P|2026 Chevrolet Suburban

Confirmed Sales Customer

2/1/2026

This is our second time purchasing a vehicle at Autonation Mesa, and both times have been a great experience. Pierce knew exactly what we were looking for and made the process so easy and satisfying. We could not have had a better experience purchasing our new Suburban!

LITCHFIELD PARK, AZ

Alejandro C|2024 Chevrolet Traverse

Confirmed Service Customer

2/1/2026

I can’t believe that after spending over $40k on a new vehicle I have to drive around with squealing brakes because GM and autonation won’t do anything about it.

QUEEN CREEK, AZ

Taisha J|2023 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

Dave was communicative, helpful and thorough.

MESA, AZ

Kevin P|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/2/2026

We are returning customers. The people here are very friendly. Very nice to work with, that’s why we came back.

MESA, AZ

Larry V|2021 Chevrolet Equinox

Confirmed Service Customer

1/31/2026

My wife had a very pleasant visit was treated very kindly by the service department had our vehicle repaired we’re very happy with the results Almost time to trade our 2021 Equinox in for a 2026 Equinox 🤔🤔🤔🤔

Tempe, AZ

Raquel B|2023 Chevrolet Equinox

Confirmed Service Customer

1/31/2026

Greats service always

MESA, AZ

Blaine J|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/2/2026

Great to work with on all levels

APACHE JUNTION, AZ

Michael C|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

2/2/2026

great customer service

Mesa, AZ

Mckenzie T|2023 Chevrolet Blazer

Confirmed Service Customer

2/2/2026

We called the day before and they were totally booked. Dave got us in and taken care of though. So sweet, thank you!

MESA, AZ

Joe C|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/2/2026

Sydney was prompt and professional. A pleasure to work with on this transaction

LAS VEGAS, NV

Ed S|2024 Chevrolet Traverse

Confirmed Service Customer

2/2/2026

I did not appreciate making an appointment for 8:00 a.m. on Monday December 8 and not having the vehicle be seen and diagnosed until Thursday December 11. Then it another 13 days until December 24 that I got my vehicle back. We drove the vehicle to Red Lobster for dinner on December 25. On the way to our home (about 5 miles), the same RED light came on 4 different times. I brought the vehicle back to your dealership on December 26. About December 30, I was advised that the engine needed to be replaced and it would be 4 to 5 weeks before a new engine would arrive. On January 6, I received a tel call that the engine had arrived. I specifically remember the call because I was on hole 3 of Sunland Springs Superstition golf course. I checked the log of calls in my cell phone. January 6 is correct. I was told by the rep that the vehicle would be ready in 5 to 7 working days. On January 16, I called to check on the vehicle. The rep now told me that it would be ready by January 30. On January 21, I called the dealer who sold me the Traverse. I was told an engine replacement should take no longer than 5 to 7 working days. I talked to the salesman who told me that there was nothing that he could do. He suggested that I contact GM in Detroit. Have you ever Googled General Motors Detroit for a tel number? On January 21, I contacted your dealership and left a message for a Service Manager to call me. I talked to one of them the next day and got little satisfaction about speeding up the process. He told me the engine did not arrive until January 14. One or the other has lied to me. On January 26, I talked to the advisor who said the Traverse was ready to be picked up. I was there about an hour later. This whole process took about 7 weeks. Your people lied to me. I am sure that your advisor will deny it, but the call is in my call logs. Is this how your dealership treats GM customers? I am not a specific customer of AutoNation, but I have purchased and driven GM vehicles since early 1970s. This whole process will have a bearing on my decision to replace the Traverse and purchase another vehicle. My wife already drives a Honda HRV. I have another issue with the service advisor. On December 24 and again on January 26, he said he need some signatures. Both times I was presented with a Survey which had already been completed with satisfactory answers. The first time, I refused to sign it. He said that I had to sign to get the keys to the Traverse. I signed and drew lines through answers to the Survey. The second time, I refused to sign it. He said he would be in trouble if I did not sign. I again refused to sign. He asked if I would at least sign, I refuse, in the margin. He said the form was a "sample". I signed, I refuse, in the margin and again drew lines through the answers to the Survey. He asked why did you draw the lines? I said, get that Survey out of my face. I am sure that BOGUS answers to a Survey is not a satisfactory way to do business. I am completely NOT satisfied with AutoNation. Ed Svendsen

Lincoln, NE